Thomas Kohlenbach is a senior product specialist at Nintex, the global standard for process management and automation. He has over 12 years’ experience implementing initiatives related to continuous improvement (Kaizen/Six Sigma), change management and system integration, across automotive and financial services industries. Thomas is a passionate business improvement advocate who has helped organizations around the world to decrease operational costs and drive cultural change.
At its heart, the Nintex Promapp® Risk Manager connects identified business risks with the core processes that they affect and makes that information visible and relevant to the people who…
In successful businesses, continuous improvement is part of the organization’s culture, not just a program or bullet point on the company’s values poster. It’s part of the very DNA of…
Process governance is the establishment of leadership and management that keeps an organization’s business processes on track. It covers the building of strategies and metrics and the monitoring of their…
Process excellence is a team pursuit. Gone are the days of lone process experts swooping in to revolutionize an organization’s operations. Those efforts usually resulted in expensive consulting fees and…
Any company that works with software development is familiar with the concept of ‘technical debt.’ It’s the cost that comes from having to rework code, often because what was initially…
They say ‘slow and steady’ wins the race, and while the likes of Usain Bolt might argue the point, the idea that consistent performance supports better outcomes is undeniable. When…
As discussed in part one of this blogging series, business process management is the foundation for achieving process excellence and for building a culture of continuous improvement and process excellence.…
Business process management is key to a culture of continuous improvement and process excellence, but just having documented business processes isn’t enough. All the technology, teams, and technical knowledge in…
Experts might argue operational management began with the Sumerians using chain-gangs to build pyramids. Others may suggest it started with interchangeable parts and the industrial revolution, or somewhere in between.…
Since the early 2000s, Business Process Modelling Notation (BPMN) - also known as Business Process Model and Notation - has been the ‘de facto’ format for documenting business processes. Developed…
“It is not the manager’s job to prevent risks. It is the manager’s job to make it safe to take them,” Said Ed Catmull, co-founder of Pixar Animation Studios, president…
Change can sting. Whether it’s implementing a new system, moving to new premises, or introducing new staff, for all the excitement and potential that it offers, there’s also the possibility…
