Make process collaboration easy
Make process collaboration easy

Process excellence is a team pursuit. Gone are the days of lone process experts swooping in to revolutionize an organization’s operations. Those efforts usually resulted in expensive consulting fees and…

Settle the score with process debt
Settle the score with process debt

Any company that works with software development is familiar with the concept of ‘technical debt.’ It’s the cost that comes from having to rework code, often because what was initially…

Create processes that work - Part 2
Create processes that work – Part 2

As discussed in part one of this blogging series, business process management is the foundation for achieving process excellence and for building a culture of continuous improvement and process excellence.…

Create processes that work
Create processes that work – Part 1

Business process management is key to a culture of continuous improvement and process excellence, but just having documented business processes isn’t enough. All the technology, teams, and technical knowledge in…

5 ways to promote a process culture
5 ways to promote a process culture

Change can sting. Whether it’s implementing a new system, moving to new premises, or introducing new staff, for all the excitement and potential that it offers, there’s also the possibility…