Author Archives: Mike Fitzmaurice


Best Practices, Digital Transformation, Process Automation

5 Indicators of an Automatable Process

October 6, 2017, Author: Mike Fitzmaurice

Businesses perform thousands of different processes every day. Some processes are more technical and require a high level of expertise, while others may seem mundane or repetitive. While important, tasks such as forwarding documents, writing follow-up emails, and looking up a balance history can slow business processes down. Besides the […]

Digital Transformation, Process Automation, Workflow and Content Automation

How Is Workflow Different from Business Process Management?

September 12, 2017, Author: Mike Fitzmaurice

We get asked how workflow is different from business process management (BPM) quite often. It’s a distinction that distracts more than helps, but the question persists – so here’s an attempt to address it. Whether you know it or not, workflow is a big part of your everyday life. You […]


Why Does Workflow and Content Automation Matter to Credit Unions

June 12, 2017, Author: Mike Fitzmaurice

Earlier this year I was a guest on Mike Lawson’s CU Broadcast, where I talked about Nintex and Workflow and Content Automation (WCA). One of the main topics of discussion was enforcing and improving security for Credit Unions, and what Workflow and Content Automation can have to do with that. […]


The Tools to Help You Comply With the New EU Data Protection Regulations

April 18, 2017, Author: Mike Fitzmaurice

GDPR, the new EU data protection regulation, will be coming into effect on May 25, 2018. And, if your organization deals with the personally identifiable information (PII – definition here) of EU citizens, you will come under the law’s remit—regardless of where your business is based. So, if you haven’t […]

Process Automation, Workflow and Content Automation, xchange

6 Reasons Why Distributed Workflows Can Be a Very Good Idea

March 3, 2017, Author: Mike Fitzmaurice

Mike Fitzmaurice presented at Nintex InspireX 2017. When I’m talking about Nintex’s technology, I take great care to make sure I’m explaining – not selling – what we do. But when I’m  talking about the subject area of workflow itself, both at the technical and business level, I’m definitely selling. […]