Process automation maximizes product quality for Euro Caps

Solution: Back-office and shop floor automation

Local IT partner Thysia Information recommended that Euro Caps implement Microsoft SharePoint with Nintex K2 Five to centralize its document management and automate business processes. Over the course of 2 years, Euro Caps built more than 25 K2 Software solutions, simplifying data collection and streamlining processes from the shop floor to the board room.

Two key Nintex K2 Five solutions, called Operator Tiles and Operator Portal, provide employees on the shop floor with instant access to product manuals and the ability to view and record grind history for different types of coffee beans and pallet configurations. Time is no longer wasted looking for information and duplicating effort, which improves efficiency on the production line.

There are also currently 7 Nintex K2 Five processes in the HR department, covering everything from hiring new employees to extending contracts and managing the company’s Facebook profile. Nintex K2 Five automatically alerts the HR team when they need to perform routine tasks such as making appointments with new employees. “After the K2 Software processes were introduced, the efficiency of the HR team sky-rocketed,” van Dijk says.  “Because processes are more efficient right across the business, we save time which enables us to do more things and leads to cost savings.

 Solution: Automation ensures quality

Without a doubt, K2 Software has helped Euro Caps ensure high quality for all of its products. For example, the company has developed 4 integrated Nintex K2 Five processes for approving new suppliers, creating a new commodity item, validating the combination of materials and approving new products.

“The quality of our products always needs to be 100%,” says van Dijk. “K2 Software helps us to ensure that new suppliers and materials are selected and validated thoroughly so that any changes do not adversely impact our quality standards.”

Solution: Eliminating paper processes

In the Finance Department, traditional paper-based processes like expense claims have been fully digitized and automated using Nintex K2 Five. The business even uses a Nintex K2 Five solution on tablets to register visitors when they arrive on site, rather than having them manually sign in.

K2 Software is used by all of the company’s 350 employees, with at least one Nintex K2 Five process in every business department. Today, Euro Caps is working to redevelop and extend its existing K2 Software solutions, as well as introduce new ones. It also plans to integrate K2 Software with Microsoft Power BI and expand its portal to make information more accessible across the business. “When we first started with K2 Software, I never thought we would be where we are now,” van Dijk admits. “I am very proud of what we have achieved.”