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Home|Using Nintex|Case Studies|Environment Southland builds a Nintex solution for continuous organizational improvement

Environment Southland builds a Nintex solution for continuous organizational improvement

Environment Southland were looking for a system that was simple to use and easy to access and navigate. Another factor was scalability. Nintex Promapp®, they say, ‘ticked all the boxes’, so after talking to another regional council who was using Nintex Promapp®, they decided to take the plunge.

Adding the process approval workflow add-on had a huge impact for Environment Southland. It put responsibility back into the managers’ hands, and once the processes were in the system, they could really see the benefit. A governance group, made up of staff from across the organization was formed. As Nintex Promapp® champions they meet monthly to report on how each area is doing.

Environment Southland
Capabilities Used
Process Manager

Who they are

Environment Southland is responsible for managing the entire Southland region of New Zealand, which covers over three million hectares and includes Fiordland and Stewart Island.

What they need

Growing staff numbers and changing legislative requirements meant the organization needed to rethink the way they recorded and managed their processes. They had been using Visio to record standard operating procedures, which staff found clunky and time-consuming.

How they did it

Environment Southland created a streamlined, process mapping solution that standardized processes across the organization.

Nintex Promapp® – a perfect match.

For Environment Southland, mapping even the smallest processes with Nintex Promapp® are considered quick wins. The council started with processes such as setting up appointments or organizing air travel. Then quickly moved to mapping more complex processes like legislative requirements.

Now staff can access any process and manage themselves through even the most complex processes. Managers can direct staff to Nintex Promapp® which as the added benefit of getting them engaged and familiar with the system.

‘It’s actually a really good part of induction for our new staff, plus the benefit of the system is that we can leave them sitting in front of Nintex Promapp®. and it’s so easy to navigate they can find their own way around – they don’t need somebody sitting with them, which is a real timesaver. And a financial saving because we aren’t interrupting somebody else’s time while new staff are still learning,’ says Paula Burke, Principal, Records Systems and Office Support, Environment Southland.

We had a lot of operating procedures and detailed processes that were in different systems all over the place. We were looking to have one place to put all of our processes, one place for everybody to access those processes
Paula Burke, Principal, Records Systems and Office Support, Environment Southland
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