Streamlining system data entry and maintenance tasks

The RPA solution

Institution for Savings evaluated several options before selecting Nintex RPA software. With Nintex RPA, IFS was able to quickly automate many of the manual processes that had been costing them time and money.

Representatives from Institution for Savings were able to instruct Nintex RPA on how to perform a task, then have the software repeat those actions with total accuracy. “There were times when we couldn’t complete many routine projects at all before Nintex RPA.” explained Wes Barry, Vice President of Retail Banking. “Nintex RPA is a quick fix and makes these sorts of tasks fairly easy.”

The bank shaved days off of their initial attempt to clean up their data, turning a days-long data cleansing project into an automatic process that took hours, by simply writing a script that contained the steps needed to execute the task. Nintex RPA handled the workflow with total accuracy.

In early 2014, the state of Massachusetts changed the withholding rate on IRA accounts, dropping from 5.25% to 5.2%. Nintex RPA was the perfect solution to change this information in each of the roughly 200 accounts on IFS’s books.

Following a core upgrade, IFS was left with redundant risk fields in their core that conflicted with their new BSA system. Nintex RPA was used to navigate each of the between 15,000 and 20,000 accounts that contained the field and remove it in just a few hours. “This might have been a job that we simply would not have done. It might not have been feasible,” explained Barry. “We could have paid our core vendor to come in and handle this job programmatically, but instead, we used Nintex RPA.”