IDC, sponsored by Nintex, reveals ways to automate for success in this free whitepaper. Read now x
Home|Using Nintex|Case Studies|Full Skope helps banks disburse over $250 million in PPP loans

Full Skope helps banks disburse over $250 million in PPP loans

In response to the urgent need for financial support triggered by the COVID-19 pandemic, Full Skope rose to the challenge, facilitating over $250 million in loans for small businesses through the U.S. Small Business Association’s Paycheck Protection Program (PPP). Full Skope, known for its fast, accurate, and secure solutions catered to financial institutions, law firms, and various businesses, leveraged the capabilities of Skuid, a Nintex company, to swiftly adapt to this unprecedented demand. With the pandemic posing severe threats to small businesses, Full Skope’s fast, innovative approach and technology enabled banks to efficiently process and disburse PPP loans, providing a crucial lifeline to those in need. Through a combination of custom applications and strategic partnerships, Full Skope not only navigated the complexities and evolving requirements of the PPP but also significantly impacted thousands of businesses and their employees by securing essential funding during a time of crisis.

Learn more about their success and app below

Full Skope
Financial Services
Capabilities Used
Application Development

Who they are

Full Skope delivers fast, accurate, and secure solutions to financial institutions, law firms, and businesses involved in secure transactions, through a cutting edge, user-friendly platform that drives value for its clients.

What they need

When the COVID-19 pandemic hit, the company needed to provide banks with a loan product for businesses applying to the U.S. Small Business Association’s Paycheck Protection Program.

How they did it

Full Skope used Skuid to quickly respond to this time-sensitive market demand.



In the wake of COVID, many vulnerable businesses needed a lifeline. That help came in the form of the Paycheck Protection Program (PPP), a federal loan designed to keep small business employees working during the pandemic. To participate in the program, businesses had to act fast. And to provide banking customers with the opportunity to be program lenders, Full Skope needed to move even faster.

Most small banks don’t have the capacity or resources to develop loan origination software quickly. And without technology, banks would have to process loan applications manually, requiring demanding hours in exchange for low ROI. Most banks had two options: perform labor-intensive loan processing or miss the opportunity to be a PPP lender.

Shifting requirements for PPP posed another big challenge. Rudy Navarro, CTO at Full Skope, said, “The program launched without parameters fully defined.”

Rudy explained that as businesses began applying for loans, program terms and policies changed. People needed a way to continue their existing application without losing information they’d already shared. And any company developing a PPP loan product would have to adapt to frequent program requirement changes. Full Skope needed the ability to react to these developments quickly and efficiently. ‍


Using Salesforce and Skuid, Full Skope built a web-based loan product that helps banks qualify and process PPP loans. The company partnered with Nymbus, who provided resources to manage the outsourced loan operations process and helped with lead generation.

Full Skope built the interface that borrowers use to apply for loans and the Nymbus loan operations team managed complex workflows and task assignments via the platform. Without SmartLenders, it would have been impossible to efficiently see the number of inbound loans through the process of underwriting and funding.

Full Skope built the critical components to launch SmartLenders with two developers in three weeks, with all the customized lead intake and validation required for the Paycheck Protection Program. Full Skope continued to make enhancements to the product throughout the life of the PPP program. The platform includes:

  • Custom messages with the latest updates on PPP.
  • A place to upload all documents needed for loan applications.
  • A lookup to help businesses find their correct NAICS code out of thousands.
  • A view that shows all the application elements after submission, which also allows users to update information if requested.
  • Loan document generation.
  • A chat feature banks use to provide guidance and loan e-signature options for applicants.

When PPP ran out of money, businesses continued to apply and the SmartLenders platform held applications in queue until the program was funded again. When program conditions changed, Full Skope kept pace with new requirements by adding more criteria to the application. Applicants could also select indicators showing they had provided documents in a previous session, saving them time and rework when updating their submission.

“Skuid allows us to iterate at the drop of a hat,” said Doug Hogan, CEO at Full Skope. “This program didn’t launch with a lot of information and requirements changed frequently. We were learning so much and the fact that Skuid helped us adapt in real-time has been a huge benefit.”


Full Skope exited the beta version of its loan product at the end of April. In less than a month, the platform went from having seven bank users and no bank customer users to 100 bank users and 3,500 to 4,000 bank customer users. Nearly 4,000 of the applications processed led to more than $250,000,000 in disbursed loans to small businesses.

Doug said, “The big thing that Skuid helped us do is present a different brand altogether in a multi-tenant environment. Just by updating a couple of values within a brand record in Salesforce, we’re able to change the entire look and feel of the site, which is really nice.”

Today, Nymbus has a core banking system but no loan origination software. Full Skope will build a second version of the PPP loan product exclusive to the Nymbus platform to serve financial institutions with assets over $500 million.

Skuid allows us to iterate at the drop of a hat. This program didn’t launch with a lot of information and requirements changed frequently...the fact that Skuid helped us adapt in real time has been a huge benefit.
Doug Hogan, CEO, Full Skope
Request a live demo
See how you can manage, automate and optimize your business processes today ‐ get a demo from one of our experts.
Why Our Customers Trust Nintex on

Please wait while form loads...

Couldn't load the form.

Please disable your ad blocker or try a different browser. If you continue to experience issues, please contact