You've Got Our Support
We want you to get the most from our workflow automation platform and know that getting technical support quickly and easily is critical to your business
Toward that goal, we offer a variety of support options and packages. Get support from our online community of fellow Nintex users, request service from our support team or purchase one of our support packages.
Our community site is a great resource for answers to your technical questions and tips from other users
Explore discussion threads containing valuable insights and helpful tips from our technical evangelists and other Nintex users. If you don't see your question addressed, you can post the question for other Nintex users to answer.
Our trained team of technology professionals are available to assist you. Simply fill out the form on Nintex Connect
David Leveille of Leveille Consulting in the United States says our support team offers "the best support in the industry." Lee Wilmott, a technical consultant in the United Kingdom, told us, "You're helpful, and provide quick responses and detailed solutions."
Enhance Your Nintex Investment with One of Our Cost-Effective Support Packages
With Nintex Software Assurance, Premium Support and Platinum Support, your organization can access software patches, bug fixes, software updates, new releases, email helpdesk, live support, non-production licenses and more.
- Nintex Software Assurance: Provides email and live support via chat to assist with installation, configuration and technical troubleshooting. One non-production license is included for each production license purchased as part of your valid Software Assurance.
- Nintex Premium Support: Offers all the benefits of Software Assurance – which is required in order to purchase Premium Support – plus 24x5 outbound technical support; four hours of migration planning and phone guidance from a Nintex Sr. Service Engineer; higher priority service; and unlimited, free non-production licenses.
- Nintex Platinum Support: Gives customers true enterprise-ready support with 24x7 global inbound technical phone, chat and email support; initial responses within four hours; and eight hours of migration guidance services.
For more information, read our Support and Maintenance Terms and Conditions.