What is business process management (BPM)?

Business process management (BPM) is method of capturing, understanding, and improving the way your business provides products and services to your customers. A healthy BPM approach engages teams in the pursuit of operational excellence and fosters a culture of continuous improvement.

Manage your processes to improve your work

If your processes are not properly documented and optimized, your employees face issues with backlogs of work, poor communication and collaboration, and low levels of customer satisfaction. The more effective your business process management technology platform is, the better your business performs.

Better return on investment (ROI)

Improving business processes allows your organization to run more efficiently, get the most out of your resources, and save time and money.

More agility and innovation

Process management is, above all else, about change management and continuous improvement. An optimized, streamlined organization is more agile and competitive in today’s highly disruptive world of business.

Happy customers and employees

Increase customer and employee satisfaction by removing complexities, confusion, and bottlenecks when they interact with your processes.

Your guide to successful business process management

Get leadership buy-in

Help convince decision-makers of the importance of process improvement by highlighting the negative effects of operational inefficiencies and presenting them with an easy-to-implement software solution.

Get Leadership Buy-In for Process Improvement
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Drive engagement and create accountability

Collaboration is key to a successful process mapping effort. Workers from every line of business (LOB) should be involved in creating, maintaining, and optimizing their own processes. This allows everyone to feel a shared responsibility for the success of the organization.

Drive Engagement and Process Improvement Success
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Standardize on a single source of truth

When processes are standardized, everyone knows the right way to complete a task. And when improvements are adopted, they can quickly be rolled out to all affected business groups.

Procedure Documents Don’t Work
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Create a culture of continuous improvement

Capturing and understanding your processes is just the beginning. Processes must evolve with the changing business landscape and grow as you scale. A dynamic, visual process mapping tool makes is easy to iterate on your processes and adapt to your changing needs.

Process Improvement Starts With Your People
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Put the Power of Process to work

Once you’ve mapped out your processes and identified opportunities for improvement, take the next step to digital transformation by rapidly automating tasks with the Nintex Process Platform.

Get started digitally transforming your business

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