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Improve return on technology investment with process.

Change management is a critical part of any new technology and one that many organizations struggle with. It’s essential for all impacted teams to understand what will change – and how and when – in order for organizations to maximize the return on their technology investment.
One common myth is “we don’t need to understand how we do it now, let’s just focus on the new”.

But how do you know which teams and systems will be impacted? What’s the best way to ensure teams are aware of any changes?

Hamish Bowen, Partner, Audit & Advisory at Grant Thornton shares best practice recommendations and case study examples on:

  • How to create a successful change management structure to support new technology implementations
  • Why it’s important to have baseline processes documented before an implementation & how organisations often fail at this
  • How process can boost your return on technology investment
  • Lessons and examples from other successful (and not so successful) technology implementations
Hamish Bowen

Hamish Bowen
Partner, IT Audit & Advisory at Grant Thornton New Zealand LTD