Access the available Gartner Process Intelligence article here.

Please wait while form loads...

Couldn't load the form.

Please disable your ad blocker or try a different browser. If you continue to experience issues, please contact

Gartner Process Intelligence Content Hub

Which Technologies Should You Use for Hyperautomation?

Infographic from Gartner Helps You Chart Your Course

“Software engineering leaders can no longer rely on RPA or any single tool to automate processes. They must move beyond tactical automation and instead focus on hyperautomation to deliver organizational efficiency, efficacy and agility.”  

Choosing the right technology can be daunting: 

  • When should I use task automation vs process automation/workflow? 
  • What situations lend themselves to task mining vs process mining? 
  • Where can AI and ML help? 
  • What about intelligent document processing (IDP)? 

Use the Gartner decision framework to match the right technology to your use case. 


Gartner, Infographic: Which Technologies Should You Use for Hyperautomation? By Saikat Ray, Refreshed 14 February 2023, Published 22 October 2021

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.