Implementation of digital workflows puts company on the path to full ROI
In 2012, the State of Qatar created the Qatar Chemical and Petrochemical Marketing and Distribution Company, Muntajat, which manages the marketing, sales and distribution of 10 million tons of chemicals and petrochemicals to 120 countries. Muntajat’s goals included reducing lead times and enhancing customer experience, which meant streamlining business processes.
The State of Qatar requires an employer letter to leave the country, open a bank account or admit a child to school. If a worker leaves the country for training, he or she must file a report detailing course content and the business purpose of the trip after returning to work. To do so, employees used paper-based forms. By necessity, tracking was manual, with lots of back and forth that took up time and was prone to human error.
Nintex forms and workflow automation: hassle-free
Muntajat turned to Nintex to improve accuracy and efficiency. With Nintex digital workflow automation, employees can trust they’re using the most up to date forms. Drawing on Nintex’s SAP integration, the form automatically fills in important employee information. Now, everything is automated – from leave requests, exit permits and travel authorization, to expense and overtime requests.
The HR department increased efficiency by 70 percent and accuracy by 200 percent. The right information is now being entered into the right form, reaching the right person with the appropriate travel documentation both locally and overseas.
Nintex is one of the leading workflow automation engines based on SharePoint that is available in the market. It became our lead choice to have in Muntajat — and it is very cost-effective."