Pharmaceutical firm sees fewer delays as a result of efficient travel approval

Digitized travel approval process delights employees

Business travel can be stressful in the best of situations, but for employees at Ferring Pharmaceuticals, the stress started before the travel even began. Ferring’s travel approval process was paper-based and inefficient. Travel requests were backlogged and sometimes travel was not approved by managers until just prior to scheduled departure dates.

Because managers could only receive and approve travel requests when physically in the office to process paperwork, there were often backlogs of requests that caused delays in approvals. This often meant that travel was approved only days—or sometimes just hours —before employee travel dates. 

“Getting travel approved was stressful,” says Giacomo Parato, IT Analyst at Ferring Pharmaceuticals. “Employees never knew how long the process would take, or if submissions would bounce back to them because of data errors.”

Ferring needed a solution that would digitize and automate its travel approval workflows; enable managers to approve requests, regardless of their location or network connectivity; and make searching for and accessing documentation easier.

Ferring designed and built a SharePoint library for travel approvals and used Nintex Workflow and Nintex Forms to facilitate submission and approvals.

Digitized travel approval process delights employees at Ferring Pharmaceuticals
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Products used by Ferring Pharmaceutical
Founded in 1950, Ferring Pharmaceuticals is a biopharmaceutical company focused on developing products for reproductive health, urology, gastroenterology, endocrinology and orthopedics. Based in Saint-Prex, Switzerland, with production sites in Argentina, China, Czech Republic, Denmark, Germany, Israel, Mexico, Scotland, and Switzerland, Ferring has a market presence in 60 countries, and 5,000 employees worldwide. 

Business Situation

Ferring employees were struggling with the company’s slow-moving paper-based travel approval process that often caused delays and stress.

Solution

Nintex Workflow and Nintex Forms eliminated manual request processes, removing paperwork bottlenecks and enabling managers to approve requests quickly, from any location.

Automated workflow and forms eliminates paperwork

Ever since the Nintex solution has eliminated paper from the process, Ferring travel approvals are faster, delays in responses have been significantly reduced and administrators have noticed that there are fewer errors in the data being sent for approval. “Nintex has really transformed our travel approvals,” says Parato. “This solution has made delays and inaccurate data a thing of the past for us.”

Benefits

Approvals 85% faster
Approvals 85% faster
 Fewer delays
Fewer delays
Improved data accuracy
Improved data accuracy
Nintex has really transformed our travel approvals. This solution has made delays and inaccurate data a thing of the past for us.

Nintex has really transformed our travel approvals. This solution has made delays and inaccurate data a thing of the past for us."

Giacomo Parato, IT Analyst atFerring Pharmaceuticals.