Automated workflow solution reduces approval times reduced from days to hours
German-based food wholesaler FEGRO/SELGROS had a set of standard operating procedures (SOP) to cover many employee activities. However, it lacked a system for updating these procedures. Many of the procedures required employees to print out forms and circulate them to managers for approval. These paper-based approval processes slowed down decision making and decreased productivity.
FEGRO/SELGROS saw an immediate need to implement an intranet to store the SOPs and provide an easy way for employees to access them. As it considered additional operational requirements, management realized that the project was an opportunity to not only store its procedures online, but also to simplify and automate them.
IT partner Fritz & Macziol Group recommended switching from paper-based processes and move instead to electronic forms. “We recommended Nintex Forms for this solution because the forms are easy to program and are completely integrated with SharePoint,” says Patrick von der Heydt, senior SharePoint consultant, Data Center Services at Fritz & Macziol.
Automated, managed standard operating procedures
SOPs are now managed and automated, providing employees a more structured and productive environment. Located in one place so employees can find them quickly, the processes are well documented and easy to execute. Escalations and tracking are built into Nintex Workflow and Nintex Forms so items are not lost in a pile of papers.
“Instead of waiting days for an approval, we can now usually get one in a few hours,” says Elena Schneider, IT project manager at FEGRO/SELGROS.
Nintex Forms integrates well with our SharePoint Intranet, so it is easy for our staff to find the correct form and then follow through the entire procedure. Instead of waiting days for an approval, we can now usually get one in a few hours."