Less paper means more efficient
A long-time market leader in monitoring systems for electrical safety systems, Bender Group struggled with slow, internal paper processes that sometimes resulted in inadvertent errors. Bender needed to optimize.
Many of Bender’s internal processes, such as quality management, were inefficient. The quality management team evaluated the company’s products by capturing and analyzing submitted failure reports. This time-consuming paper process took three to four days for a typical submission and was prone to mistakes.
Bender’s IT implementation partner IPI GmbH, also a Nintex partner, recommended that the best solution for the company’s needs was Nintex Workflow.
Products used by Bender Group
Workflow automation improves product quality
Now, what once took days to process can be done in a day. Now, Bender’s automated submission process involves an electronic form, available on the company’s collaboration platform. Once submitted, the team is able to react to information and make accurate reports on the same day. The process provides visibility into the causes of failures and as a result, the company produces higher quality products.
We are well on the way to ensuring knowledge is captured and processes are automated with an eye on long-term benefits. Our employees are actively part of defining these processes for better collaboration and efficiency."