BC Ferries speeds up safety updates for smoother sailing
Nintex Workflow improves safety regulation compliance
BC Ferries has 35 ships and 47 terminals in British Columbia, Canada. Their company mission is to provide safe, reliable and efficient marine transportation services that consistently exceed the expectations of its customers, employees and communities. Maintaining up-to-date printed policies and procedures on its ships and at terminals presented major challenges due to a laborious process of sign offs and confusion about who needed to approve what. BC Ferries wanted to revamp its manual methods for updating policies and procedures to consistently follow best practices and comply with changing regulations. They turned to Nintex and IT partner, itgroove, to streamline the approval process.
Products used by BC Ferries
Business Situation
Solution
Streamlined, Automated Approval Workflows
Together, they developed several workflows, the first of which now supports the company as it revises and approves new policies and procedures. The workflow includes more than 340 steps and is used by hundreds of document authors and more than 50 approvers. In addition, employees now have a mechanism for quickly viewing recently updated information, helping ensure that they remain constantly aware of important safety and regulatory changes.
With Nintex, BC Ferries increased the efficiency of its workers by streamlining the approval process. Now they can quickly comply with key policy and procedure changes that supports its focus on safety for passengers and staff.
Benefits
Easy access to current, relevant information and policy is critical to make effective, consistent and safe operational decisions. SharePoint Server 2010, Nintex Workflow and our friends at itgroove made this possible."