The Harris Poll released the results for the “Accelerating Automation: How Businesses are Adapting to a Post-COVID World” survey commissioned by K2 Software, Inc. The survey dives into how businesses are adapting to COVID-19 and how they are preparing for business continuity in the future with process automation.
Some highlights from the survey:
- 80% of businesses are facing new challenges related to COVID-19
- 60% need to develop new processes to address COVID realities
- 59% are having challenges maintaining operational efficiencies in a distributed environment and enabling remote employees