Process rules how we do what we do every day. Or at least it should.

Increase your understanding of process concepts and language that explain what we do, how we do it, and whom we do it for. Learn about the benefits of a process-led approach and how it can drive improved business performance.

Phillip Palmer, Managing Director, Practise Group uses simple, everyday examples to:

• Deconstruct the basic building blocks behind common process frameworks, standards and methodologies
• Increase your knowledge and comprehension of the relationship between ‘consensus based’ standards and ‘best-practices’ including ISO, ITIL, PRINCE2, PMBOK, Agile, Six Sigma, LEAN
• Help you bridge ‘theory’ and ‘The REAL World’
• Reignite the excitement, interest and fun (Yes, fun!) of process, standards and practices.