Willoughby Council Gains Visibility Across Organization with Nintex Promapp
Nintex Promapp aligns processes for local council and boosts customer experience
Willoughby Council had a number of challenges requiring attention. Council was particularly eager to be more effective and efficient and provide a positive customer experience for people who interact with the council.
This goal was made difficult to achieve with existing process mapping tools, too time consuming and inconsistent to be useful, resulting in processes being ignored by teams. Nintex Promapp was the solution.