United BioSource Corporation expedites prescriptions with eSign

Solution: Custom integration using Nintex AssureSign® APIs

Looking to innovate and create improved solutions, UBC recognized the need to expedite the patient consent process via an electronic solution. Not only did UBC require an electronic signature vendor allowing patients to rapidly consent to services, they also sought an eSign interface capable of seamlessly integrating with their existing software.

With Nintex AssureSign®’s easy-to-use API kit, UBC augmented their existing UBC Pathways™ Connected Health solution with a custom-built eSign integration, allowing case managers to use a single application. The ease of navigation does not end with UBC employees. Patients, too, are gifted with a simple and easy to use electronic solution to review and sign documents. From origination to completion, Nintex AssureSign®’s open and flexible APIs afforded UBC with a signing process that secures patient consent within minutes.

UBC’s custom eSign integration enabled case managers to send consent paperwork easily and electronically. eSignature transformed a 4-to-11-day process to just minutes on the hour, enabling case managers to often obtain consent before a patient’s welcome call is even finished. Yet, time was not the only thing saved after UBC adopted Nintex AssureSign® eSignature software. The pharmaceutical support enterprise no longer spends $47 per patient. Nintex AssureSign®’s unique pricing model empowers UBC to take advantage of competitive industry pricing, while simultaneously reducing annual printing and shipping costs.

The simplicity of Nintex AssureSign®’s eSignature design creates a signer-friendly experience—even for patients with limited exposure to technology. Real-time document tracking and analytics enable case managers to identify outstanding steps within a patient’s review and eSigning process, making proactive service effortless. Nintex AssureSign® enables UBC to rapidly provide life-saving services to their patients while lending them the security, power, and velocity of eSignature.