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SITE automates secure end-to-end digital journey with Nintex

SITE uses process automation to improve efficiency and effectiveness

Saudi Information Technology Company (SITE) provides its customers with a secure end-to-end digital journey. Over 700 engineers develop, host, and deliver technology services including:

  • Secure digital transformation
  • Cyber security services
  • Cloud services
  • Analytics
  • Human capital development

SITE and its customers had many semi-automated processes. A focus on process efficiency led to many processes being re-engineered and automated using Nintex. Processes are now easier to use, it’s faster to process work, and processes are more easily able to be enhanced. Communicating with customers via legacy platforms has also been replaced with automated messaging, which has delivered better customer communications.

Automation has delivered many benefits including improved efficiency and effectiveness to SITE and its customers.

Company
SITE
Website
site.sa
Industry
Technology
Country
Saudi Arabia
Capabilities Used
Automation On-Prem
pdf

Who they are

Saudi Information Technology Company (SITE) aims to revitalize the Kingdom’s digital infrastructure, cybersecurity, software development, and big data and analytics by capable and qualified Saudi human capital. They are responsible for providing secure digital transformation in accordance with the Kingdom's Vision 2030, in addition to the creation of an advanced national digital and cybersecurity ecosystem.

What they need

To automate manual, semi-manual, and legacy application communications for both their own internal processes as well as for their customers.

How they did it

Processes were re-engineered and automated with Nintex for both SITE and their customers.

Nintex is improving our efficiency and effectiveness.
Hamad Al Khalaf, Chief Enterprise Service Officer, SITE Saudi Arabia
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