Health Management organization sees 75% reduction in time to establish new networks
Scott & White Health Plan and Insurance Company (SWHP), headquartered in Temple, Texas, is a health maintenance organization (HMO) with more than 215,000 members. SWHP is part of Baylor Scott & White Health, whose history of healthcare service in Texas dates back to the late 19th century. Scott & White Health Plan is the highest-rated plan in Texas and one of the highest-rated plans in the nation. SWHP is consistently recognized for member satisfaction and enjoys a national reputation for excellence.
The payer sought a better way to insert raw data into their systems and improve efficiency in a variety of manual data processes in order to save time and money. “There is a large volume of manual data entry that is part of our job. A lot of copying and pasting of data,” said Chris Gengo, Director of Operations Systems for Scott & White.