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Nintex Promapp® Drives Accountability Across Obex Medical

Obex Medical improves efficiencies and increases communication across teams

The medical device manufacturer plays an important role in people’s wellbeing, which means it’s important that the Obex has the right tools to do its job. For peace of mind, they’ve relied on Nintex Promapp® for many years to make sure processes are standardized and all information is captured digitally.

Transparent system for time-critical processes

User-friendly and intuitive experience for staff

Reassurance for suppliers that the correct processes are followed

Company
Obex
Website
obex.co.nz
Industry
Health & Life Sciences
Country
New Zealand
Capabilities Used
Process Manager
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Who they are

Obex supplies medical professionals with implantable devices that are used on patients in operating procedures and surgeries in hospitals and medical practices across New Zealand.

What they needed

Before Nintex Promapp®, Obex relied on long-serving staff and dated manuals to determine compliance with the processes they had in place. It was manual, time consuming, and the company felt it was an area of high risk for their business.

How they did it

Obex utilized Nintex Promapp® to standardize their information digitally. The tool has added value to the way the business operates, especially in time-critical situations like product recalls.

Obex keeps policies and procedures up to date

Nintex Promapp® helps the company save time when it comes to keeping processes and policies up to date by automatically notifying the relevant people when changes are made to documentation.

The process mapping software helps keep everyone in the loop, giving leadership reassurance that Obex is working in the most effective way possible.

With Nintex Promapp® we have the right processes in place to deal with things seamlessly. You can very clearly see who is accountable for certain actions, the responses needed and the necessary timeframes.
Ingrid Swaffield, Director, Marketing and Sales, Obex Medical
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