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Process automation to increase agility and improve ROI

This leading transporter of natural gas to America’s heartland invested heavily in the adoption of Microsoft SharePoint to improve their processes but found themselves disappointed in its workflow capabilities. With K2 Software, they were able to add value with the submission of almost 1.1 million documents to their records management system, a safety-oriented workflow for pipeline assets that is completely auditable, streamlined HR processes, a system for access changes, and more—all without code.


Reduction in development costs


Code free


Annual labor savings

Natural Gas Company
Capabilities Used
Automation On-Prem

Who they are

A leading transporter of natural gas to the heartland region of the U.S.

What they needed

The transporter needed a workflow automation tool to support its safety, HR and other processes based in Microsoft SharePoint.

How they did it

Using Nintex K2 Cloud the transporter has improved its workflows to ensure safety and compliance, and improve productivity.

Finding the right process automation platform

Challenge: The wrong tool for the job

Tracking, auditing, and reporting are vital to this leading natural gas company, along with business process automation to ensure everything is completed on time and regulated properly. And while Microsoft SharePoint allowed for collaboration and document management, its workflow capabilities were not efficient to use across the organization.

Solution: A no-code solution

After evaluating several solutions, the company chose K2 Software to replace its legacy BPM product because of its SharePoint integration and strong workflow capabilities. By utilizing Nintex K2 Cloud for improved SharePoint workflows they greatly increased the value across the organization. Now, Nintex K2 Cloud is integrated with many of its third-party products as well, including SQL Server, Oracle, and OpenText.

It’s really a great value add because to date, we’re doing things 100 percent without code.
IT Manager, Leading Natural Gas Company
Putting safety first

Challenge: Heavy regulations require solid processes

The company has roughly 6,000 miles of natural gas transmission pipelines across several states and is committed to providing safe, reliable, and efficient service. Due to the nature of this industry, they are heavily regulated and have to back up any steps taken throughout business and operations processes.

Solution: “No-code” safety compliance

Currently, K2 Software is being used in many different ways across the enterprise. One business unit built a safety-oriented workflow based on the integrity of pipeline assets. The solution begins with SmartForms, and once an anomaly or issue is detected, a form is submitted and routed to everyone who plays a role in keeping the pipelines safe. It takes care of completing tasks, obtaining approvals, and maintaining an audit trail—and eventually even facilitates the return of the pipeline back to normal operating conditions.

This critical safety-focused solution was built entirely by the business unit with no IT involvement. Previously, this would have been a custom-coded solution that required IT. With Nintex K2 Cloud, this business unit could create a solution quickly on its own. Now, they have the necessary auditing capabilities to provide for regulators, ensuring the process happens every time, consistently, and on time.

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