Microsoft drives operational efficiency across its global digital stores
Driving excellence in operations
With thousands of content updates and promotions to manage across global e-commerce sites, multinational technology provider Microsoft needed a more efficient way to manage content and promotion publishing across Microsoft.com and the Microsoft store sites.
After implementing K2 Five, the buying organization at Microsoft has increased employee productivity, reduced publication errors, and gained better visibility into the end-to-end publication and promotion process. K2 software now plays a key role in streamlining processes across Microsoft’s entire e-commerce division.