Metro Pacific reduces reimbursement processes from weeks to days
Metro Pacific Investments Corporation (MPIC) has streamlined the management of two critical processes with K2: Expense/Reimbursement and Contract Management. The system automatically routes forms and applications to the appropriate approvers based on Cost Center, providing MPIC staff visibility and tracking, notifications and escalations. For expense/reimbursement requests, any MPIC staff member is now able to submit company-related expenses and reimbursements to Finance and Accounting for approval, which were previously done manually through paper, slowing the process and adding to the company clutter.
The use of K2’s escalation rule and reimbursement requests, which are tracked with automatic reminders to ensure that SLAs are met, have reduced turn around by over 50 percent.