Material-handling equipment manufacturer gets custom price quotes to customers 5x faster
European material-handling equipment manufacturer reduces the time to generate complex custom quotes from 10 days to two
Technology has long been central to this manufacturer, which provides forklifts and other warehouse equipment and services to a broad sweep of industries in the European and global markets. The company’s innovative use of technology goes beyond the composition of its products and services, to also include how it services those products.
The company is using technology to generate prices for highly sophisticated, even unique, customer-specified product configurations faster and more accurately than ever before. It’s reduced a process that previously took up to 10 days or more to just two days. Responding faster to the distributors who sell to end-customers is at the heart of their competitive advantage. It translates into more sales and revenue from customers who aren’t tempted to go elsewhere while they’re waiting for price quotes.