Major U.S. bank ready for PPP loans in just 2 days
When the United States’ CARES Act was passed in 2020, banks around the country scrambled to build the software they needed to handle a deluge of Paycheck Protection Program loan applications from small businesses.
But this major U.S. bank, among the largest U.S. banks, wasn’t one of them. Instead of scrambling, the bank configured. That is, it configured the Nintex Drawloop DocGen® for Salesforce it already licensed. The bank particularly liked that Nintex Drawloop® integrated seamlessly with the Salesforce and DocuSign systems it already used, generated about 10,000 documents per hour during the bank’s peak loads, cut operating costs by 5X, and delivered fast and effective service to customers. The bank is also leveraging Nintex Workflow with help from Ricoh USA to implement digital process automation solutions across its business.