Nintex LogoNintex

Major U.S. bank ready for PPP loans in just 2 days

When the United States’ CARES Act was passed in 2020, banks around the country scrambled to build the software they needed to handle a deluge of Paycheck Protection Program loan applications from small businesses.

But this major U.S. bank, among the largest U.S. banks, wasn’t one of them. Instead of scrambling, the bank configured. That is, it configured the Nintex Drawloop DocGen® for Salesforce it already licensed. The bank particularly liked that Nintex Drawloop® integrated seamlessly with the Salesforce and DocuSign systems it already used, generated about 10,000 documents per hour during the bank’s peak loads, cut operating costs by 5X, and delivered fast and effective service to customers. The bank is also leveraging Nintex Workflow with help from Ricoh USA to implement digital process automation solutions across its business.

Supports bank’s peak loads of 10,000 documents per hour

2

days to configure solution

Integrates seamlessly with bank’s existing tools

Company
Major U.S. Bank
Industry
Financial Services
Country
USA
Capabilities Used
Document Generation
pdf

Who they are

One of the nation’s largest bank-based financial services companies, with more than $100 billion in assets.

What they needed

When the CARES Act was passed, the bank had to quickly put a system in place to process an anticipated flood of Paycheck Protection Program loan applications.

How they did it

The bank chose Nintex Drawloop DocGen®, which it already licensed, as the crucial document generation component of its solution.

Hundreds of thousands of documents

The bank typically processes about 800 SBA loans a year. When the CARES Act was passed, the bank anticipated a spike to about 30,000 applications amounting to a total of 90,000 documents. Instead, it received 80,000 applications requiring hundreds of thousands of loan documents—and Nintex Drawloop® operated with superb reliability and speed throughout the process. By using Nintex Drawloop® to automate a formerly manual process to create loan documents, the bank created those documents five times faster than it could before, freeing staff to take on other tasks.

Thanks to the success of the solution, the bank is broadening its use of Nintex Drawloop® – and now looking for additional opportunities to automate document generation and other processes.

Red River Bank provides crucial COVID-19 relief funds to customers fast
The Louisiana bank makes business process improvement a priority. As the Red River Bank has grown, finding integrated solutions blending people and technology to enhance scalability, capacity, and efficiency has become more apparent and critical to the bank’s continued success. To support these efforts, Red River Bank needed an automation platform that was not only […]
Extraco Banks invests in customer experience with Nintex RPA
Founded in 1902, Extraco Banks is the largest and most comprehensive independent financial institution in central Texas with more than $1.5 billion in assets and 120,000 customers. The bank has adopted a lean culture focused on eliminating waste and improving processes. In recent years, Extraco realized the need to implement new technologies to stay on […]
Request a live demo
See how you can manage, automate and optimize your business processes today ‐ get a demo from one of our experts.
Why Our Customers Trust Nintex on

Please wait while form loads...

Couldn't load the form.

Please disable your ad blocker or try a different browser. If you continue to experience issues, please contact info@nintex.com

Nintex Find a Nintex Office
© 2022 Nintex UK Ltd