Lippuner digitally transforms paper-based ordering processes with Nintex

Replaced outdated process with Nintex Advanced Workflow and Nintex Modern Forms

Lippuner has nearly 350 employees across four cities. Each employee orders new phones every two years. Their marketing department generates about 450 orders per year across 41 different items—for a total of 18,450 orders. In the past, these orders were processed using paper forms, causing slowdowns and adding time to the process. These outdated processes didn’t comply with the company’s high standards of efficiency.

“Keeping our employees productive is a top priority and sometimes the most basic functions, like ordering office supplies including mobile devices, can be the most time-consuming,” says ICT system administrator, Lars Eigeldinger.

To solve this problem, the company needed a frugal solution that made the most of its investment in SharePoint 2013. Lippuner turned to Nintex partner IOZ, a Swiss firm that specializes in information systems.

Based its low total cost of ownership, ease of use, and speed to value, IOZ knew that Nintex Advanced Workflow for SharePoint was the right solution to digitally transform Lippuner’s paper-based ordering processes.

Who they are

Lippuner, a Swiss firm, makes and services energy products, specializing in alternative energy solutions.

What they needed

Lippuner sought to update its slow, paper-based processes for ordering supplies. These outdated systems wasted employees’ time and cost the company money.

How they did it

Lippuner turned to Nintex Advanced Workflow and Modern Forms to digitally transform its old paper-based system. With its ease of implementation and simple user interface, the new system was quickly adopted by employees—exceeding expected cost savings.

Nintex Advanced Workflow and Modern Forms save employees time and energy

Lipunner couldn’t be more pleased with its Nintex solution. The new system was up and running quickly, and employees are delighted with its simplicity and speed.

For example, new phone orders are now processed 67% faster with the new system when compared with the old one. Employees now receive their new phones twice as fast as they did before.

On the marketing side, efficiency improvements are even more significant. Lippuner employees now spend 50% fewer hours per order—on an average of over 18,000 orders—for marketing items each year.

With Nintex Advanced Workflow, Lippuner employees save mega-lots of energy that used to be spent filling out and processing paper order forms.

We sought to automate Lippuner’s supply ordering process – taking a paper-based manual process and going completely digital with Nintex workflows and forms.
/Lars Eigeldinger, ICT System Administrator, Lippuner/

Finding success

$250K

savings to date

50%

faster order fulfillment

67%

less time to process orders

Ready to make the leap?