Leading wholesaler simplifies and automates standard operating procedures

Nintex Advanced Workflow reduces approval times reduced from days to hours

Germany-based food wholesaler FEGRO/SELGROS had a set of standard operating procedures (SOP) to cover many employee activities. However, it lacked a system for updating these procedures. Adding to the problem, many of the procedures required employees to print out forms and circulate them to managers for approval. These paper-based approval processes made change management difficult and slowed decision making.

FEGRO/SELGROS saw an immediate need for digital transformation. They initially sought a secure, centralized intranet to store the SOPs and provide an easy way for employees to access them. As it considered additional operational requirements, management realized that the project was an opportunity to not only store its procedures online but also to simplify and automate them.

IT partner Fritz & Macziol Group recommended Nintex Advanced Workflow and Modern Forms for SharePoint. “We recommended Nintex for this solution because the forms are easy to create and are completely integrated with SharePoint,” says Patrick von der Heydt, Senior SharePoint Consultant, Data Center Services at Fritz & Macziol.

Company
FEGRO/SELGROS
Website
Industry
Country
Capabilities Used

Who they are

FEGRO/SELGROS is a leading self-service “cash and carry” wholesaler with more than 10,000 employees and 80 wholesale warehouses. It offers food and non-food items to restaurants, caterers, retailers, and other food service professionals throughout Central and Eastern Europe.

What they needed

FEGROS/SELGROS needed to replace its paper-based SOPs with a digital solution that allowed for centralized change management, version control, and visibility into progress of work items.

How they did it

FEGRO/SELGROS implemented Advanced Workflow and Modern Forms for SharePoint to standardize and automate processes. These changes let management feel confident that SOPs are up-to-date and readily available. Employees can easily check on the progress of work items and approvals, helping them complete tasks in a timely manner.

Automated processes bypass paper piles, reduce decision delays

SOPs are now centralized into a single location so that employees can find them quickly. Processes are well documented and easy to execute with Advanced Workflow. Escalations and tracking are built in, so work items are not lost in a pile of papers awaiting approval.

“Nintex Modern Forms integrate well with our SharePoint Intranet, so it is easy for our staff to find the correct form and then follow through the entire procedure. Instead of waiting days for an approval, we can now usually get one in a few hours”, says Elena Schneider, IT Project Manager, FEGRO/SELGROS.

With Advanced Workflow for SharePoint, FEGRO/SELGROS tastes victory over paper piles.

Instead of waiting days for an approval, we can now usually get one in a few hours.
/Elena Schneider, IT Project Manager, FEGRO/SELGROS/

Finding success

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set of process documents

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hours instead of days for approvals

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documents lost in paper piles

Ready to make the leap?