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Delivering operational excellence for India’s top telco

The highly successful Indian conglomerate Reliance Industries Limited has transformed processes for 20,000 employees in its telecommunications and retail businesses, improving its operational efficiency, time-to-market and regulatory compliance.


transactions automatically handled daily


accuracy in vendor billing for national fiber network rollout


working days per year saved in retail field operations

Reliance Industries
Capabilities Used
Automation On-Prem

Who they are

Indian telecommunications company, Reliance Jio, operates a national LTE network with coverage across all 22 telecom circles.

What they needed

Reliance Jio needed a workflow automation platform to support the expansion of its broadband services across India.

How they did it

The telecommunications company leveraged K2 Software to simplify workflows and support its installation of 500,000+ km of fiber optic cables throughout India.

Process automation powers competitive advantage
K2 Software is part of our core technology platform. It has helped us to improve tremendous business value.
Ashish Jadhav, Vice President & Technology Leader, Reliance Jio
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