Protecting children with faster, more accurate processes
A government agency in Norway, Bufetat is the Office for Children, Youth and Family Affairs. It is responsible for state-funded child welfare and family counseling services nationwide.
In particular, it regulates facilities, foster homes, counseling and adoption services, and steps in to safeguard children who have been abused, orphaned or neglected.
An antiquated system of dealing with massive amounts of incoming documentation was coming between Bufetat’s caseworkers and their clients. Bufetat wanted to create an efficient, effective workflow across 5,600 caseworkers handling 7,500 new documents per month.
Bufetat was so pleased with its K2 Software solution that it shared it with Norway’s judicial committee, which makes decisions about complex child welfare cases and custody issues.