Applied Technical Services achieves document consistency and visibility with workflows

New digital workflow improved document management

Applied Technical Services (ATS) is one of the leading testing, inspection and consulting engineering firms in North America. With corporate headquarters in Marietta, GA, 28 satellite offices and about 700 employees, ATS provides expert services in a variety of industries including automotive, aerospace, nuclear, and pulp and paper.

With up to 20% year-over-year growth and thousands of active projects, the company’s information management approach no longer served its needs. Information storage was fractured and inconsistent among departments. Lack of clear, consistent process and data workflows impeded operating efficiency. ATS wanted to overhaul its legacy internal portal, build a home page for each department with document storage centralized within the system, and create a customer portal. To achieve these, they needed to find a more intuitive, automated solution.

ATS called in Abel Solutions to create a centralized repository. Together, ATS and Abel adopted SharePoint 2013 with Nintex Advanced Workflow and Modern Forms. They now use the system for project, job, employee, and even prospect and client information.

Company
Applied Technical Services
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Industry
Advanced Manufacturing
Health & Life Sciences
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Who they are

Applied Technical Services (ATS) is one of the leading testing, inspection and consulting engineering firms in North America with expertise in a variety of industries including automotive, aerospace, nuclear, and pulp and paper.

What they needed

With year-over-year growth of up to 20% and more than 700 employees across 28 locations, ATS still had no central repository for information storage and exchange. Departments had become siloed in their approaches to document creation and management.

How they did it

By using Nintex Advanced Workflow and Modern Forms, ATS worked with Abel Solutions to create a more efficient, unified system. They achieved document, form, and data record standardization across the enterprise, including workflow automation for project, job, prospect and client records.

Digital workflow automation improves accuracy and saves time

ATS called in Abel Solutions to create a centralized repository. Together, ATS and Abel adopted SharePoint 2013 with Advanced Workflow and Modern Forms. They now use the system for project, job, employee, and even prospect and client information.

In the process, ATS has transitioned to a robust document creation, editing, and management system where workflows dramatically increase consistency of data storage and access to information. Nintex automated digital workflows, with system triggers for new workflow creation based upon predefined events, play a pivotal role in one of the organization’s most successful initiatives.

With Nintex, ATS was able to tie everything together for the benefit of better project and equipment management – improving accuracy and saving time.

If you’ve got a process that you need to follow, it’s much better to automate it; and what better way to do it than to use a workflow process. That’s one thing I’ve determined: There’s no limit to the amount of things that you can turn into a workflow.
/Michael Murray, IT Director ATS/

Finding success

Centralized data across the enterprise

More effective job tracking and management

Improved access to mission-critical records

Ready to make the leap?