Nintex Advanced Workflow saves Adventist Health System $100,000 per year

Workflow automation digitally transforms IT procurement processes

Adventist Health System’s IT department maintains systems that provide a secure, effective, and integrated patient care delivery system in its many hospital campuses. It’s no small task: the department provides new staff everything from necessary computer equipment to business cards.

The order process was complex and time-consuming. Paper request forms, verbal requests, and an inevitable flurry of follow-up emails wasted time and caused errors. As a result, computer equipment was not always delivered on time, and money was wasted on misprints.

Adventist Health System needed to reduce errors and free up IT staff’s time to focus on other, higher value tasks.

Company
Adventist Health System
Website
Industry
Health & Life Sciences
Country
Capabilities Used
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Who they are

Adventist Health System is a faith-based hospital system with more than 78,000 employees. With 44 award-winning facilities across 10 states, it serves more than 4.7 million patients annually.

What they needed

The unstructured, paper-based ordering system at Adventist Health System required time-consuming communications to confirm details for new equipment. They needed to digitally transform their procurement systems, starting with workflow automation.

How they did it

Nintex Advanced Workflow streamlined and digitally transformed the IT procurement process. This transformation reduced errors by 50 percent and saved up to two hours of IT staff time per order, on more than 700 orders per year.

Digital procurement process reduces errors by 50 percent

After making the decision to digitize its IT ordering system, Adventist Health System chose the Nintex Platform for its seamless integration with SharePoint. With Modern Forms, non-technical end users could start their order with a click on the SharePoint ribbon, like other simple processes they were already familiar with.

Teams at Adventist Health System now use digital workflows to easily view and track IT orders through to completion. Advanced Workflow speeds the process along without the previous system’s time-consuming overhead.

As a result, they’ve reduced the cost and gained up to two hours of staff time on every IT order, saving Adventist Health System more than $100,000 per year.

That’s a healthy savings!

We are currently using more than 175 workflows. With Nintex Advanced Workflow, we’re able to not only streamline business processes, but refine and perfect what used to be flawed orders.
/Vinni Sharma, Web Team Manager, Adventist Health System/

Finding success

$100K

savings per year

50%

reduction in errors

1-2

hours saved for each request processed

Ready to make the leap?