Abu Dhabi Department of Transport improves efficiency by 80 percent with Nintex
Paperless process improves efficiency and productivity
The Abu Dhabi Department of Transport (DoT) moved a record 23.3 million people through the Abu Dhabi International Airport in 2015.
To book conference rooms, request visas, change documents, and order office supplies, the DoT’s 800+ staff used an aging internal SharePoint portal. Process approvals required printing paper documents and circulating them through two, sometimes three, approval cycles. To avoid moving paper, staff turned to email, phone, and in-person conversations. This unstructured process caused errors, as a frustrated team wasted time hunting down the location and status of important documents—and productivity suffered.
The DoT needed a solution. They turned to Nintex partner Emitac for help.
Finding success
80%
efficiency gain with a single digital workflow
>40%
reduction in processing time, cutting approval from 7 to 3 business days
