Home|Nintex Blog|What the Tech is… Intelligent Process Automation?

What the Tech is… Intelligent Process Automation?

This post is the sixth and final edition of our #WhatTheTech series. Over the past few months we’ve distilled five pieces of tech jargon into digestible terms. If you landed here after searching for information on IPA beer, you’re probably going to be disappointed because we’re not talking about the beverage. Instead, we’re going over the technology version of IPA — intelligent process automation.

You can enjoy the entire tech crash course by checking out the rest of the series, including posts on cloud computing, workflow automation, NLP, open source, and robotics vs RPA.

#WhatTheTech is Intelligent Process Automation?

IPA isn’t one piece of technology, but rather the combination of process automation with robotic process automation (RPA) and machine learning (ML). Each of these components has a specific function:

  • Process automation: the practice of making business processes automatic with technology.
  • RPA: software code that enables a digital “bot” on a computer system to mimic human tasks and functions.
  • Machine learning: a set of algorithms that uses statistics to find patterns in large sets of data.

This trifecta ultimately forms a dynamic toolkit that can help you digitally transform various business operations with ease. Each piece of technology in IPA is leveraged to achieve complete process automation with high levels of transparency, efficiency and responsiveness.

How do businesses use IPA?

Among other developments, enterprise digital transformations require the conversion of certain manual functions to automated tasks. Configuring automated workflows requires tools that are applicable to an organization’s needs — which is where Intelligent Process Automation comes in.

Think of IPA as a choreographer for your business — connecting systems with people, automating structured tasks, and generating intelligence from process execution. Once these components are aligned, IPA lays a foundation for digitally transformed businesses to execute their newly automated workflows.

The application of IPA can deliver transformative benefits to your business, including:

  • Introduction of intelligent insights into business processes: A major reason organizations decide to automate their workflows is because of bottlenecks — speed bumps that slow down a business process, such as an employee waiting for a document to be processed by mail. Identifying all of these gaps in your business processes is a needle in the haystack proposition. But with IPA, you can efficiently evaluate your processes to identify bottlenecks. A complete view of your company’s processes can help you find potential opportunities for optimization, aligning disconnected systems, and adding automation to workflows.
  • Improved communication: The proper connection between people and systems is a crucial part of IPA. Not only do its technological components connect the right parties, but they also enhance the communication process by making it more intelligent. Manual communication methods that hampered processes can be eliminated and enhanced to create speed and efficiency for your employees.
  • Improved accuracy: Human employees power businesses, but they also introduce opportunities for human error. Setbacks caused by human error mean added time to fix mistakes. Missteps can also hinder regulatory and policy compliance in your organization. IPA automates repetitive, error-prone tasks, enabling your employees to focus on more value-adding responsibilities.

What does IPA have to do with Nintex?

Improving how people work is at the heart of everything we do at Nintex. And the three ingredients of IPA — process automation, RPA, and ML — are all key components of the Nintex Process Platform, which can help you manage, automate and optimize your business processes.

As many companies rethink their workflows for the future, integrating the components of IPA into your business processes can propel your organization’s digital transformation to new levels. In addition, automating your workflow can have a lasting impact on your company by minimizing risks, saving time, and increasing productivity — factors that carry even more weight in today’s business environment.



Learn about the impact complete process automation can have on your business and book a demo with our team today.



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