What happened at Pizza and Process with Rhia Wieclawek

Do you need an excuse to eat some pizza while transforming the way you work? Well, good news, you have come to the right place. In the latest episode of Pizza and Process—available to watch on-demand—you can hear from Rhia Wieclawek, Director of Business Process Automation at Elantis Solutions.

Nintex Pizza and Process host and Product Manager, Jonathan Butler, began working at Nintex in 2016 – which coincidentally was when Rhia also started working with the Nintex Process Platform. The two met when Jonathan was on the Nintex support team and there was a partner who would often reach out to the support team with questions, and it happened to be Rhia. From then on, the two built a strong working relationship – supporting each other throughout different projects related to Nintex.

Rhia and Jonathan shared a conversation about all things Nintex Promapp®, touching on how it can be used to enhance Microsoft’s Power Automate. They also discussed some Nintex Forms tips, Nintex Processfest®, and more. We summarize some of the discussion below.

Jonathan: “Is Nintex hard to learn?”

Rhia: If you look at an Excel sheet with macros and all of that, Excel is way more complicated than what you get with the drag and drop features found in the Nintex Workflow designer canvas. I had no IT background or experience with Nintex, and basically entered the industry as a business user.

Editor’s note: A lot has changed since Rhia first started because now she is a Nintex vTE and expert.

Jonathan: “Do you have a defined process for building Nintex solutions for clients or does it change each time?”

Rhia: It’s becoming more defined and we refine our process as we go. Another Nintex professional that I work with got me hooked on Nintex Promapp®. I’m obsessed with Nintex Promapp® for gathering requirements on a project. Now we always try to begin with process mapping then move to automation, document generation, data-capture and storage or whatever else our client needs.

Jonathan: “Is there a different approach you take when working with an operations team vs. a line of business (LOB) team?”

Rhia: LOB will often have a longer list of requirements where an operations team might only be concerned with two of the components of that long list. Sometimes operations teams don’t know exactly what the LOB team needs, but the LOB teams are reliant on budget from operations.

So before we do any work, we make sure all teams involved are in agreement on every requirement. We do this by documenting the requirements in a location where all related teams and decision-makers can see and agree.

Jonathan: “How do you use Nitnex Promapp® to identify cost savings?”

Rhia: We map the “current state” of projects in Nintex Promapp® to use as a baseline before automation. Then when the client asks to see the ROI, we can compare the current state process mapping with the automated state process mapping.

The win here is that “Cycle Cost” calculates the input and determines the cost of every process. Say the Cycle Cost of the old process was $10, but the process is used 50,000 times every year. Then this process is costing your business $500,000 a year to maintain. Well what if the automated process reduces the Cycle Cost to $5 and processed 50,000 times each year means that your company is saving $250,000 every year from one process.

Check out the screenshots to show you an example of the Cycle Cost feature in Nintex Promapp®:

 

 

Be sure to join us for the next Pizza and Process or watch other sessions on-demand here!

 

 

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