RPA (robotic process automation) software is a technology that allows for the automation of various computer tasks or computer-based business processes. If you have ever found yourself spending a significant amount of time on the computer completing repetitive, manual tasks or projects that require more work from your hands than your brain, it may be time to consider using RPA tools.
In this post, we’ll provide some context about what tasks RPA software can be used for and how RPA can help you grow your bottom line. Explore the automation opportunities RPA can deliver using this guide to see where you can gain the most value in your journey to process excellence.
How can you use RPA?
RPA works by mimicking human keystrokes and mouse clicks. It’s a great way to automate processes that execute the same way, again and again, without variation. Because this requirement is so minimal, there are infinite use cases for RPA across every business.
Many businesses look for RPA solutions when they are facing one of the following scenarios:
- An upcoming large project that requires significant work with data or different systems to integrate/communicate with each other
- Tasks are manual and/or routine (daily, weekly, monthly, triggered, etc.) which require company resources
Sure, RPA is a solution for either of those scenarios. But an organization will get the most out of RPA if it is used in both of those scenarios. Think of RPA software as a member on your team that can automate any task that is manual and repetitive, no matter if it’s routine or project-based.
What can you automate with RPA?
RPA is sometimes associated with certain specific functions, like IT or data processing. The truth is, RPA can be leveraged across almost any manual, repetitive task, regardless of department, business function, or industry.
The most common use cases for RPA are:
- Report generation
- Routine system maintenance
- Data entry and data maintenance
- Data consolidation, clean up, and de-duplication
- Aggregation of data from different sources/formats
- Mass data migrations
- Transactional processes
- Notifications and reminders
- File transfers
- Mergers, acquisitions, and expansions
If a business decides to use RPA, they’ll discover more and more use cases across different business functions and departments, leading to higher returns on investment. Nearly all businesses will be able to find manual work tasks related to HR, sales & marketing, accounting & finance, operations, purchasing & inventory, or IT & security that can be automated with RPA.
How can RPA grow your bottom line?
1. Time allocation and human capital
To get the best return from money spent on human capital, your employees should spend the bulk of their time on the most value-add activities that their expertise allows for. A sales rep should be spending a significant amount of time on deal closing or prospecting — not cleaning data in the CRM.
RPA also reduces the risk of issues due to human error and allows employees to focus on more important financial activities including budgeting and strategy.
2. Operational efficiency and human error
A wide range of repetitive and manual tasks, such as transcription, data reconciliation, and report generation can all be completed by RPA bots much faster than humans. RPA can also cut administrative costs by as much as 80%—saving organizations tens of millions of dollars per year and helping them avoid costs of outsourcing or investing in temp staff for data entry.
3. Reporting accuracy and data integrity
RPA lets you spend more of your time on valuable activities. It also improves the accuracy of these activities. By reducing human error, RPA increases data integrity and makes every analytical activity, and resulting business decision, more impactful.
Unsure if your process is a good candidate for RPA automation? Watch our webinar, Driving Rapid Results with RPA, to learn how to identify if a process should be automated with RPA or another automation solution.
Want to try Nintex RPA for yourself? Download a free 30-day trial today.