One of our customers, a Midwestern-based financial services company, recently reminded us of one of the intangible benefits provided by our Nintex technology: Nintex RPA frees up time to think more about ways to help clients.
Every business organization intuitively knows the importance of adding value to their services. Nintex RPA users, however, find our business process automation technology affords them with two important benefits that facilitate the building of stronger links with their customers.
The two intangibles delivered by Nintex RPA never show-up on the balance sheet, but their importance cannot be underestimated.
Nintex RPA builds confidence.
The error-free information provided by Nintex provides customers with accurate information with which to make decisions.
That is because Nintex RPA provides error-free importing, merging, and changing data information the first time, every time. Managers know the information is sound and can be relied upon to make decisions that can positively affect business outcomes for their customers. Automating business processes enables managers to make quick decisions and promptly respond to customers’ needs.
Nintex RPA promotes administrative creativity.
Instead of reacting to the crisis of the moment, employees who use Nintex RPA find they have time to actually think about questions, such as, “How can I do more to help our customers?” and, “What do our customers really desire?”
Nintex RPA eliminates the tedium of thousands of error-prone manual entries. The technology opens the door—the minds of the employees—to create solutions to challenges that their customers may not yet have even envisioned.
Thanks to the insight of one of our customers, we have been reminded of the intangible benefits of Nintex RPA.
We believe it is a significant observation worth reminding ourselves about and sharing this knowledge with you.
Interested in learning more about how RPA can strengthen your relationship with customers, read this case study about we helped one customer accomplish this.