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The role of workflow automation in dynamic business flexibility

How do we ensure that our organizations are ready for any eventuality?

If the recent COVID-19 crisis has proven anything, it’s that most are not adequately prepared – and it’s clear that a rethink is needed. As a result, many companies are turning to workflow automation solutions. This blog will discuss how workflow automation is a vital part of ensuring business flexibility and continuity, so that organizations are proactively prepared for disruption in any form.

A case for business continuity planning

For your business to weather future storms, preparation is key. Business leaders can secure their organizations against unplanned interruptions with proper business continuity planning. Indeed, with workflow automation solutions, companies can set up automated processes to ensure:

  • Functions or departments at risk are identified
  • Risk management plans are prepared and reviewed
  • Business impact analysis is completed
  • Incident response and recovery plans are completed
  • Business continuity plans are created and approved

Having every business process planned and automated makes it easier for businesses to manage incidents, change, and risks. It leaves organizations prepared for any situation and it enables informed decision making, as initiatives can be mapped and assessed in line with long-term business objectives. 

Prepare for the worst with incident response management 

In order to implement effective action when it is needed most, incident response management is key. Most incident response processes involve organizations across multiple departments and agencies and span various (and often incompatible) systems. Combine this with resource constraints and you’re left with delays.

Incident response: a structured methodology for handling security breaches, incidents or threats. Effective incident response plans allow businesses to identify and minimize damage caused.

By harnessing workflow automation for incident response management, however, your stakeholders can collaborate to map and automate their processes to ensure faster response rates. For instance, when someone files an incident response – a workflow is then triggered. The response itself will then be filed automatically in the right place, and the relevant person is notified to analyze the incident.

And, instead of linear notification, all appropriate responders can be alerted at once – avoiding missed connections and allowing for quick action. Response teams can be rapidly dispatched, while on-site teams can provide immediate visibility to incident progress and resolution.

Strong communication management is key

Maintaining robust and open lines of communication throughout an organization is essential for business flexibility and survival. This is particularly pertinent in a crisis, as staff on the front line will likely have the best idea of how various incidents could impact their department. Should a cyberattack occur, for instance, a business needs to be able to communicate with its employees and coordinate an effective response. The longer this process takes, the larger the potential impact.

Effective lines of communication ensure that all necessary parties are informed immediately, should an incident occur. Workflow automation also means that business leaders can manage how and when employees receive key messages.

Further, if the worst should happen, it’s crucial that every team knows how to trigger a disaster response, and where their responsibilities lie therein. With effective workflow automation solutions, it is easier for teams to communicate with the rest of the business – both on and offsite. Such communication is paramount in collaborative problem solving and continuing essential business operations.

Business flexibility and continuity ensured with Nintex workflow automation 

We’re living in extraordinary times and we understand that businesses around the world are hunting for resources to digitally transform faster, create and change business processes and automate workflows. Here at Nintex, we can offer resources to ensure your business is future-proof and ready for anything.

Our leading process mapping technology optimizes business processes and helps companies to navigate change effectively. It enables companies to be prepared for any scenario, as stakeholders across numerous business functions can collaborate and build business continuity processes. And, what’s more, with effective process mapping, it’s possible to map out initiatives for more informed decision making in line with long-term objectives. This means you can rest assured that you’ve got processes and capabilities in place for business continuity and disaster recovery.



Want to find out more about how workflow automation can help ensure business flexibility and continuity for your organization? Get in touch with our team and request a demo today.



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