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The future of Shared Services

“We are now the same distance from 2050 as we are from 1990, when Shared Services was born.”

– Gavin Ifield, VP & Head of Global Business Services at AECOM, & SSON Global Advisory Board

Gavin’s reference provides an excellent basis for us to define the new Shared Services of the future. It also dovetails nicely with three concepts revolutionizing enterprises:

  • The future of work
  • The future workforce
  • The digital revolution

Shared Services focuses on process efficiency improvement and cost reduction. It’s a key pillar for digital strategy that helps organizations in enterprise transformation. But what does that depend on?

Learn more in the SSON State of the Global Shared Services Industry Report 2020, which Nintex proudly sponsored.

Transformation with Shared Services

In order to make processes more efficient and to save money, there needs to be increased adoption of automation technologies that simplify and accelerate process execution across the enterprise.

Despite everyone’s good intentions to digitally transform operations, a majority of enterprise processes remain manual (unautomated) – up to 68%, according to a recent study by McKinsey & Co.

This statistic suggests a need to not just to keep raising awareness about the benefits of automation software like workflow automation, robotic process automation (RPA), and document automation but also presents an opportunity to address key obstacles. The challenge facing many business leaders is that they don’t have a good grasp of their current state.

Fortunately, at Nintex, we have a solution. It’s as simple as manage, automate and optimize your business processes.

Manage, automate, optimize

As you begin your process mapping and automation journey, start with research. Identify integrated solutions that are easy to deploy, don’t require custom code, and can be modified as business requirements evolve. This approach will save you valuable time and money. Find a vendor that offers a complete suite of business process management and automation capabilities and a platform that you can standardize on like the Nintex Process Platform.

In fact, our platform stands out for its ease of use and power! There is a reason why more than 10,000 organizations around the world are leveraging Nintex to improve the way people work.

Here’s an example: Just look at how Wizz Air, a European airline, has created a process-driven culture and is putting the power of Nintex Promapp to work.

You can see more examples by checking out our Nintex customer success stories online.

From mapping to automation

Now that you’ve found a solution like the Nintex Platform. Start by identifying and understanding your business processes. Nintex makes that very efficient with our visual and collaborative process mapping and documentation tool, Nintex Promapp®. Once your processes have been mapped and managed you can easily start identifying opportunities for automation within the processes.

In fact, we make this easy too with our Nintex Workflow Generator capability integrated with Nintex Promapp. Now you can eliminate the technical barriers that may have prevented your organization from harnessing the full power of automation.

Nintex Workflow Generator helps to improve communication and collaboration between those who know your processes best and the people responsible for automating them. Before you know it, your organization also will be easily automating processes that were once manual.



Ready to see Nintex in action? Contact us for a demo and you’ll quickly see all the capabilities we offer to help you improve the way people work.



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See how you can manage, automate and optimize your business processes today ‐ get a demo from one of our experts.
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