Q&A with Nintex vTE Ben Stori

Ben Stori, an Office 365 & SharePoint Architect at Nintex partner Solution Design Group (sdg), is a valued Nintex Virtual Technical Evangelist (vTE).

vTEs are accredited members of the Nintex community recognized for their expertise with Nintex technologies. They represent Nintex and their partner organizations to help customers get the most from their experience with the Nintex Platform. 

We talked with Ben to learn more about his role as a Nintex vTE, his favorite aspects of the Nintex Platform, and how he provides value to his clients at sdg with automated business solutions.

1.  Solution Design Group (sdg) is a Premier Nintex partner. What does sdg specialize in, and how do you provide value to your customers who use Nintex?

sdg is technology-agnostic solution partner, and our consultants are deeply committed to customer success. After all, no one cares how much you know, until they know how much you care.

One of our main focuses at sdg is helping customers digitally transform their business using Office 365 and the Nintex Platform. We help our clients modernize their intranets into digital workspaces to help them get their work done from anywhere, at any time, from any device.

The value we bring to clients who use Nintex is the expertise needed to pick the right platform, gather the appropriate requirements, and develop a solution to rapidly bring to market. By utilizing Nintex we can create more sophisticated forms and workflows that can tie into any system and save the client money on development costs.

2.  What is your role at sdg?

I am an Office 365 and SharePoint Architect, as well as a Nintex vTE. I specialize in Office 365 custom development, modern workspaces, and business process automation using the Nintex Platform by helping the businesses understand and see the value in moving into the cloud.

3.  As a Nintex vTE, what activities do you participate in and how do you engage in the community?

I am active within the Nintex Community by writing new release blog posts, answering questions, providing feedback to Nintex, and testing first releases of products.

I also run the Minnesota Nintex User Group and speak at local SharePoint Saturday events to help drive awareness in the local community.

Stay up-to-date with the Minnesota Nintex User Group by following them on Twitter.

4.  What is your favorite part about being a vTE?

Giving back to the community.

When I first started working the Microsoft space, the local community was vital to my learning and staying up-to-date on everything related to the tech industry. I always knew there was someone to answer my questions. Now, I have the opportunity to give back to the community and help others. It’s extremely rewarding.

5.  How were you initially introduced to Nintex?

One of my good friends & co-worker introduced me to Nintex. He provided me with guidance on my first project. The project ended up being very successful, resulting in more than 300 workflows built and published.

6.  What is your favorite Nintex feature?

Document Generation is my favorite feature in the Nintex Platform. The document generation action is very versatile, extremely useful when digitizing and migrating forms to the cloud, and can fit into most automated processes.

Another feature that makes Nintex great is the visual drag and drop interface for both Nintex Forms and Nintex Workflow. It allows users to easily understand the flow of the workflow because documentation is built-in and every stakeholder can easily follow what is going on in the workflow. Our working sessions are more efficient with our clients because they can see what we’re doing without much explanation, which accelerates development turnaround time.

7.  Is there a particular Nintex solution that you have implemented for your customers that has really made a difference for their business?

We did a project for a hospital to convert more than 30 paper forms into digital forms that can be accessed from any device. They needed to track incidents that happen in all their branches across the state.

Previously, each floor in every hospital had a binder to record the incidences. If something happened they would have to find the binder, write it down, and then scan the documents.

We were able to put the forms in the pockets of all the staff by using Nintex Mobile. Using process intelligence from Nintex Hawkeye, we track metrics from the incidents and create tasks with built-in reminders and notifications to make sure follow-ups on the incidents were completed in a timely manner.

This automated process helps the hospital in many ways – providing relief to the staff, better tracking, and ultimately better results for their patients. Also, the hospital is able to track real-time metrics around the incidences and improve their operations based on the data collected.

8.  What excites you the most about the future of Nintex?

Intelligent Process Automation (IPA). The use of bots and machine learning in automated workflows is the future, and I cannot wait to be a part of it. I know IPA, led by Nintex, will help organizations be successful and ultimately achieve digital transformation.

9.  What advice would you give an organization in their path to digital transformation?

Digital transformation is really about an organization adopting a new mindset.  A transformational change is a big shift in your culture and can have major impact on your business. Many organizations are stuck in their traditional ways and resist change, which can have a negative impact on their business model. They need to be ready to do things differently and look at new, innovative ways to get work done.

Every change will be different for every organization, so one requirement to start the process of digital transformation is an assessment of a company’s current digital assets. My clients have found it helpful to have an outside company do their assessment to get fresh eyes on their operations.

My advice would be to prepare to change and make sure you do a proper assessment. In my opinion, organizations who do not take business process automation and digital transformation seriously will start to lose ground on their competition.

10.  What do you think is the most advantageous part of automating your business processes?

The ability to do 2-3 times the amount of work in the same amount of business hours. We have seen this rate of return over and over again.

Think about some of your own processes – are you still writing things on paper, only to type the same information into your CRM system? Do you have binders of paper that travel from desk-to-desk? Start automating, orchestrating, and optimizing your processes today, as these types of process improvements are where you will see your employees getting more work done in less time.

 

Interested in working with a Nintex Partner to automate your company’s processes? Contact a Nintex representative today.

 

 

Haley Burton

Haley Burton has worked as part of the corporate marketing team at Nintex for two years. In her role as Corporate Communications Specialist, Haley manages, writes, and designs content for the Nintex website, blog, and social media channels. She is passionate about digital marketing strategy, graphic and web design, and representing Nintex as the global leader in process management and automation. Follow Haley on Twitter @burtonhf.