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What you have missed at ProcessFest 2019

Last week Nintex held the industry’s first process management and automation training conference. I couldn’t have been more pleased with the event, or prouder of the teams that pulled together such an outstanding lineup of training courses, speakers, and customer showcases.

More than 250 customers and partners joined us near our global headquarters in Bellevue, Wash., for Nintex ProcessFest 2019. Their passion for the Nintex Process Platform inspires all of us here to keep driving ahead with innovations that will add even more value, accelerate our customers’ digital transformation journeys, and help drive their growth and profitability.

Attendees gave high marks to the 25 training courses we provided at ProcessFest, and 78 customers and partners earned certificates following their training. Overall, they rated the classes 4.3 out of 5.0, and gave us a phenomenal Net Promoter Score of 99.98.

Nintex ProcessFest 2019 highlights

I could cite a hundred highlights from ProcessFest, but here are a handful:

We heard deep insights from leading analysts with Forrester Research, IDC, and Aragon Research, about automation and the future of work. Forrester Research Vice President Rob Koplowitz described how digital transformation has replaced cost reduction as the most powerful driver of business process automation, but explained that low-code solutions (such as Nintex) are key to delivering automation solutions in timely and cost-effective fashion.

We heard compelling stories from Nintex customers such as Salesforce, Marriott International, Coca-Cola Beverages Florida, Amazon, ClassPass, and Nationwide Insurance. Nintex partners, including Adobe, Avanade, Protiviti, SDG, Abel Solutions, Elantis, New Signature, and HubCollab, participated in keynotes and breakouts throughout the event.

Iris Hu of Salesforce (a Nintex strategic partner, as well as a Nintex customer) made important points about change management and the importance of winning executive sponsorship and buy-in across the organization to achieve maximum benefit with process automation.

Amazon’s Dave Berrier, who leads Amazon Projects, explained that Nintex is a core element of project management at the e-commerce pioneer. Amazon executed more than 4 million workflows last year, he said, and it has documented an amazing 1300% ROI with Nintex.

A variety of Nintex product and engineering team leaders described powerful capabilities in development that will further enhance and unify our platform capabilities. In particular, they explained a forthcoming capability in which workflows will be able to call RPA bots, a complement to the existing ability for bots to call workflows. They also described a powerful new capability involving data lake technology that will give Nintex customers unprecedented levels of insight into process execution of all types across their organizations.

We announced the launch of Nintex University, and the fact that 10,000 people have received training through our learning portal. Our Nintex Community, where Nintex users can ask questions and get answers, now has 15,000 active users. In the last 12 months, Nintex Community users have viewed correctly answered questions more than 1 million times.

Nintex by the numbers

Nintex CTO Alain Gentilhomme, during his keynote at ProcessFest, distilled some key metrics into a few concise points:

  • Nintex customers have executed 170 million cloud workflows over the last six years or so, since we added cloud to our on-premises workflow capability.
  • Customers currently execute cloud workflows at the rate of about seven million each month.
  • That works out to three to four cloud workflow executions every second — every hour of every day.
  • Customers submit about 2.4 million cloud forms each month.
  • About half of 50% of all Nintex Forms created today use the “responsive” technology that we first shipped a year and a half ago.
    • (“Responsive” means that the form adjusts automatically to the device, so it is always legible, attractive, and branded as the customer wishes, regardless of the device being used.)
  • Customers have mapped some 375,000 processes in Nintex Promapp, the capability within the no-code Nintex Process Platform for mapping, documenting, and managing processes.

What all these granular statistics add up to is this: By accelerating process execution with Nintex, our customers have saved an astounding 6,000 person-years of time – a conservative number based on our own process execution analytics and Total Economic Impact calculations by Forrester Research.

And of course, as much as we rely on numbers to run our businesses, in the end it’s about more than numbers. It’s about earning the trust of our customers. Among the many expressions of support we heard at ProcessFest, this one, from Auswide Bank in Australia, might say it best:

“Nintex gives me confidence and certainty.”

My thanks again to the entire Nintex community – customers, partners, and staff.

 

Interested in seeing what the Nintex Process Platform can do for your business? Get your free trial today! 

 

Eric Johnson

Nintex CEO Eric Johnson has more than two decades of financial and operational experience at mid- and large-sized software companies, previously serving as Nintex CFO from 2014-2018. He has a passion for customer success and ensuring Nintex is a great place to work.