Lachlan presented on this topic in a session at Microsoft Inspire 2017.
Every day Nintex Partners deliver innovative process automation solutions that help improve the way our customers work.
To create and improve these processes, they first need to be understood.
Thanks to the process intelligence capabilities of Nintex Hawkeye, customers and partners have unprecedented access to intelligence on their digital processes.
We often hear from customers how automating processes with the Nintex Workflow platform has been a revolution for their business, as it has helped them define what digital transformation means for their organization. However, when it comes to measuring that success or understanding the business impact, four key types of visibility are missing:
Today businesses are doing more with their data. It has become essential for technology partners to provide analytics and intelligence, or risk becoming detached from their customers.
Nintex Hawkeye lowers the barriers to providing powerful insight to customers.
This empowers users of all levels, from IT admin to the C-Suite, with the ability measure and optimize process performance. No longer do employees need to immerse themselves in data, or consult BI gurus for answers.
So what does greater access to process intelligence and analytics mean for partners? The opportunity to architect and offer higher value services to their customers.
While there are options available to provide analytics for customers in other ways, there are also challenges.
For partners and even customers, there can be significant costs in investing in data experts to build out data connections and/or data modelling structures to create powerful visualizations. Additionally, if the insight derived isn’t actionable, or connected to the processes being they run, it often ends up being meaningless.
Ease of use has been important to the success of all Nintex offerings. In the same way we’ve made sophisticated workflow automation accessible to everyone in the organization, we’ve strived to do the same thing for workflow analytics.
We’ve made sure they are:
Nintex Hawkeye utilizes Microsoft Power BI to create high-fidelity data visualisations in minutes. Using an OData API link, Nintex Hawkeye provides a direct feed to other BI tools, so these insights can complement larger BI projects and initiatives.
Any process that can be automated should be monitored.
When you better understand your automated processes, you can make smarter decisions about what actions to take to improve them. Nintex Hawkeye enables partners and customers, no matter their BI expertise, to fully understand how their processes are working.