Automation is everywhere. As organizations have adapted to doing more with less, the way we work has transformed. And while businesses have embraced the world of process automation, the technology is ever-changing.
Hyperautomation is the next step in this evolution. Automating one or two processes is not the end of the automation story. You have to go further. You have to be bolder. You have to be more ambitious about what automation can bring for your business.
In the Age of Hyperautomation, if there’s one thing that we can be certain about, it’s that hyperautomation will be beyond transformative for all that follow it.
In short, it will automate the automation process.
What is hyperautomation?
When Gartner, an IT research firm, first coined the term in 2019 they defined it as a “business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business and IT processes as possible.”
At its core, hyperautomation is the combination of multiple technologies, tools, or platforms into one single strategy to drive automation. These include:
- Artificial intelligence (AI)
- Machine learning
- Robotic process automation (RPA)
- Business process management (BPM)
- Integration platform as a service (iPaaS)
- Low-code/no-code tools
And many more.
Together, these will drive better automation outcomes across the board. Examples include chatbots that are integrated with your marketing automation software, or RPA which delivers data into your business process automation workflows…the list goes on.
The ultimate goal of hyperautomation is to develop a process to automate the automation process. Automation driving automation, so to speak.
Hyperautomation takes traditional automation to a whole new level, using AI and machine learning to extend the functionality of process discovery and workflow creation. Okay, so that’s a bit of a mouthful. Let’s go back a bit.
When organizations first used automation, they only automated a few processes at once. Most of their automation technologies were independent of one another. They would automate elements of the onboarding process or invoice payments and approval processes.
But none of the automated processes were integrated. They couldn’t speak to each other. There were gaps in processes that a few quick tweaks with RPA simply weren’t filling. Organizations thought only one solution, like RPA, would be enough. They didn’t see the bigger picture. This left organizations unable to fully realize their automation ambitions, and many broken processes remained patched over instead of fully fixed.
Hyperautomation, by contrast, provides a fully equipped toolkit that organizations can implement across departments to bring cohesion and efficiency to broken processes. No longer restricted to one or two tools, organizations can discover processes in need of automation and apply a range of AI-driven integrated solutions to make seamless processes possible end-to-end
How to get the best out of hyperautomation
Getting automated processes to work together has numerous benefits for all departments. When properly applied, you can transform the challenges of the everyday, so your teams can focus on priorities not repetitive tasks.
Here are a few examples of what hyperautomation can do for you:
Level-up existing automation processes
Hyperautomation will close the gaps in your automation strategy. Having each automation tool working seamlessly together will upgrade your current automation model. Think about it. By having RPA, workflows, digital forms and more integrated in one place, talking to each other, you can deliver efficiency on an organizational scale.
Take your finance department, as an example. The invoicing process can be chockablock with bottlenecks. Simply having one automated workflow which notifies you when an email comes from a supplier isn’t enough. Implementing RPA, e-signature docs, and more into the invoicing process at every step can deliver efficiency across the department and all who engage with it, sending ripple effects throughout the whole company.
Identify automation opportunities quickly
Upgrading your current infrastructure means nothing if you still don’t know which processes are in need of automation. Hyperautomation utilizes AI-driven process discovery tools so you can uncover automation opportunities and take action. And with process mapping you gain full visibility over the current state of your processes. This way you can see what works and what doesn’t and make informed decisions about what to automate next.
From there, you can develop a cohesive and integrated automation strategy that connects departments and teams to each other so they can pursue their priorities with no bottlenecks in sight.
While we’re on the topic of bottlenecks, want to know how you can boost productivity? That’s right, by eradicating bottlenecks across your chain of operations. Delays caused by fragmented processes can be detrimental to success.
With hyperautomation, teams will have a wide array of automation tools under one roof. This bigger toolset frees up time and ensures that you always have access to the right solution to effectively remove each challenge you come across e.g. bottlenecks. This brings greater productivity to your teams as each bottleneck is eradicated.
Build a collaborative workplace
Hyperautomation isn’t just about bringing automation tools together, it’s about bringing teams together. Across your departments, from marketing to IT, finance, sales, and beyond, it will bring transformative changes into how teams work with each other and how they share data.
Combining RPA, automated workflows and machine learning makes it easier for teams to collaborate across your organization as processes and comms are freed from bottlenecks and delays.
Deliver sustainable processes
Sustainability is increasingly being prioritized at organizations. Hyperautomation can play its part in helping your company to meet their sustainability targets. You can remove paper-based forms and processes through digital forms and e-signatures, for example.
By utilizing RPA, process discovery, and more into the mix through the breadth of hyperautomation, you’ll be able to get a clearer view of other processes that can be automated, and discover opportunities that can initiate more sustainable processes throughout departments.
Hyperautomation begins with Nintex
Automated technologies. In a single platform. Sounds like Nintex.
The Nintex platform will help you unlock the many possibilities of hyperautomation. Our process discovery tool uncovers automation opportunities in your organizations, process mapping gives you full visibility, RPA (Nintex Kryon RPA) automates repetitive tasks, and process analytics enables you to measure the success of your automated processes. With all that and more connected in a seamless umbrella, Nintex will drive hyperautomation through your organization to fix your broken processes.
Hyperautomation is only the beginning. Get in touch with the Nintex team now to discover where your automation journey can take you.