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Flexible IT is Essential For Change Readiness

Change is an inevitable part of business. It’s important, then, to have the business structure in place to be able to deal successfully with any upheaval, whether that change is planned or unexpected. This is what we mean by change readiness.

Microsoft is a good example of an organization that transformed its culture—betting on cloud computing—which leads to huge success. The tech giant had a certain amount of cache in the bank, so to speak, and could afford big investments in change. But what about the rest of us? How do we ensure change readiness in our organizations that will allow us to adapt to the constantly shifting business landscape we operate in?

What is Change Readiness?

Change readiness is the level of awareness, attentiveness and preparation that an organization has when it comes to changes in personnel, customers and other market variables that affect the business and its ability to be productive.

One of the most important aspects for adapting to change is an organization’s IT infrastructure. Unfortunately, a lot of technology that organizations use for their everyday processes doesn’t allow for flexibility, especially when they use a combination of different software from multiple vendors. Rigid IT will only hold you back from change readiness, which needs to be built on a more flexible IT infrastructure. In fact, the increasing pace of change across industries is making the existence of rigid, often on-premises, IT a business risk.

Forms of Change Businesses Face

The type of change a business faces often depends on several elements, including the industry, location, type of organization, customer demands, partners, etc., and the scale of change can also vary. Here we’ll look at some of these forms of change and how a flexible IT setup can help your business adapt.


To maintain success, no matter its size or industry, an organization must acknowledge its environment and adapt to the trends that it sees coming down the line.

How flexible IT can help:

Business processes are reliant on IT solutions more than ever. So, if your business needs to make a strategic change, it usually means processes will have to be evolved. This is easier said than done if you have a rigid IT infrastructure. For example, your sales team may be forced to use an on-premises version of their CRM tool, when the trend is towards mobile-based applications that allow them to close a deal on the road.

Flexible IT would allow your sales team to easily adopt a cloud-based version of Salesforce or Dynamics from their mobile device and immediately be on par with competitors.


This type of change affects the entire organization. It could mean anything from merging two teams together to major remodeling of the company’s production chain.

How flexible IT can help:

Imagine if Blockbuster had understood the disruption that Netflix was capable of. Perhaps if they had been more flexible they could have restructured themselves in a way that would have made it easier to compete with their rivals. Large-scale change within a company is easier when the business is young, and especially if it is run in the cloud.

Employees and Resources

A constant change for most organizations is the employee churn. There are always going to be changes in personnel with new workers joining and others moving on.

How flexible IT can help:

Cloud-based platforms like Office 365 are scalable. That means a business doesn’t have to shell out for a large and expensive IT infrastructure before it even has the personnel to bring in revenue. Instead, organizations can pay for the IT they need and easily add to it later, in a way that just can ‘t be done in a more rigid setup. This makes it much easier to budget and plan for staff coming and going.


Potentially the type of change that can wreak most havoc on an organization is unplanned change. This could be anything from economic collapse to a knee-jerk government policy or natural disaster.

How flexible IT can help:

Flexible IT is usually in the cloud, so a flood or earthquake isn’t going to destroy your data the same way it might with your servers in your building’s basement.

Counteractive Actions

Sometimes you need to change how your business operates because your productivity levels require it. If you are not bringing in enough revenue it could be for many reasons. But reviewing your business processes and how to make them better should be a priority.

How flexible IT can help:

Improving how your employees do their work can be difficult. But a flexible IT infrastructure can help by making their workloads easier with quick rollouts of high-powered solutions. For example, a sophisticated workflow automation solution based in the cloud that connects your other business tools is a way of removing tedious everyday tasks, so your employees can focus on work of higher value.

Does Your Organization Have the Propensity to Change?

Nintex Workflow Cloud is a cloud-first workflow platform; it’s designed to support process automation scenarios, regardless of the underlying information source. It allows you to connect your business solutions across platforms, helping create a flexible IT infrastructure, which will enable a higher level of change readiness.


To understand more of how Nintex can help your organization prepare for change, no matter what your industry, start a free trial today. 

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