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Does my business need RPA? Five questions to ask

When digitizing your business processes, you may struggle to find tools that align with your new strategy. Robotic process automation (RPA) is an important and effective tool for businesses seeking to scale.

It’s also the ideal co-worker: it gets the job done right every time, is fast and takes care of the essential but repetitive tasks that keep workers from achieving their true potential.

If you’re asking yourself “does my business need RPA?” here are five questions to guide you.

Question 1: Do you want to reduce costs?

In today’s complex and demanding business landscape, companies must focus not just on growth but also on managing costs. It can be difficult to manage both simultaneously without investing in new technology. Rapid growth also can place extreme pressure on employees, leading to burnout.

One way your business can sustainably reduce costs (while simultaneously improving productivity) is with RPA. Using RPA, businesses can train bots to mimic human behavior to accomplish repetitive tasks. Bots follow instructions to deliver high-quality results faster than humans, enabling employees to focus on tasks that bots can’t do — for example, things that require collaboration, creativity, judgment, and decisions.

Question 2: Do you want to save time on critical business tasks?

A workflow is only as effective as its component parts. If tasks within your business are regularly exceeding their SLAs, this can have dramatic knock-on effects — such as disappointing clients and frustrating workers. The tasks that often cause bottlenecks within a business include repetitive data entry, signature-gathering, and tasks that require multiple applications. RPA is well suited to managing such time-consuming tasks.

RPA bots can complete multiple tasks in seconds, gather e-signatures quickly, and achieve results faster than a human can. By taking charge of tasks just involve following instructions, RPA can deliver lightning-fast outcomes and streamline your operations.

Question 3: Are repetitive tasks causing human errors?

Tedious, repetitive tasks like data entry are often subject to human error. Moving between multiple applications, re-typing data multiple times, and finding information are tasks that can erode concentration and make it difficult for your employees to work optimally. However, they’re essential tasks that can’t be avoided. So how can your business reduce human error?

RPA can take charge of simple tasks and eliminate the strain on workers while improving quality. By following instructions to the letter every time, bots can handle recurring and repetitive processes.

Question 4: Is compliance eating into productivity?

Compliance with policies, laws, and regulations is necessary to protect your business. Having an airtight compliance strategy requires steady effort and attention not only to create the strategy but to uphold it. This is especially true in tightly regulated sectors such as finance and medicine, where failure to comply with regulations can have serious consequences. However important compliance is, it shouldn’t hinder growth.

RPA bots can help you protect your business, helping ensure compliance and automatically storing documents and information, reducing the amount of time needed to find what you need come audit time.

Question 5: Do you want to give your employees the best chance of success?

There’s a lot of concern these days that “robots are taking our jobs.” From manufacturing to retail, there have been calls to protect workers from automation. However, this doesn’t tell the full story of automation.

RPA bots are an excellent example of automation changing the nature of work to benefit humans. They can reduce busywork and help people be more engaged and productive. Bots are also capable of scheduling and allocating tasks, improving better management of and support for employees.

The most important benefit of RPA is the freedom and power it gives your workforce. Empowering workers with tools that help them perform valuable work and manage their own tasks increases satisfaction and productivity.

Does my business need RPA? Yes, and Nintex can help

The capabilities of RPA can benefit any department in any business, no matter their industry. Bots supplement your existing workforce by taking busywork out of the equation, making your back office more effective. However, not all RPA tools are created equal. In order to get the most out of RPA, choose a no-code solution with a simple UI that anyone can master.

Nintex democratizes RPA by giving businesses an enterprise-grade tool that is easy to use. This approach to automation means that employees can shape their workflows using their specialist knowledge, without writing a line of code. Nintex can help you:

  • Improve accuracy within your business
  • Connect disparate applications for fast results
  • Only pay for the processes you automate
  • Improve worker satisfaction
  • Grow at scale


For more information about how RPA can help your business grow to scale, get in touch with Nintex today.


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