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Digital Transformation in Law Enforcement

In his Nintex xchange session, James Milne, CTO of Myriad Technologies, presented a session on a solution using the Nintex platform to help law enforcement officers automate their document-based processes.

Digital transformation is the buzzword sweeping the corporate landscape, but rarely do we stop to think about where it can have the most impressive impact; that is, the law enforcement and defense sectors. In today’s age, law enforcement organizations need to be more vigilant than ever before to prevent the risks abundant in everyday life.

By changing the way law enforcement organizations share their information, these kinds of risks could be significantly reduced. Traditionally, there has been an atmosphere of ‘need-to-know’, but this is slowly becoming a ‘need-to-share, securely’ situation. Providing law enforcement personnel with a secure environment in which they can collaborate and perform day-to-day operations is paramount in today’s modern digital workplace.

Policing, Not Paperwork

Members of the law enforcement community are asked to place themselves in harm’s way on a daily basis. On top of this, they are burdened with filing reports, statements, evidence briefs, and record management. If the paperwork underpinning a case is not properly or correctly prepared, it can jeopardize a legal case. One potential consequence of that being a criminal walking free. Because of these potentially dire outcomes, day-to-day document management is critical to investigations and law enforcement, but it should not detract from the primary focus of policing the community and peacekeeping.

Cradle to Grave

In the past, processes within the law enforcement sector have involved double handling of physical paper and multiple field trips to collect a statement or other piece of documentation. The creation and management of law enforcement documentation can and should be automated from cradle to grave using a combination of Nintex App Studio, Nintex Forms, and Nintex Workflow. This allows all process which can be executed in the field on any mobile device to be completed in a single trip.

Additionally, the process of collecting statements could be initiated on mobile devices, which are portable and able to be used in the field. From here, statements can be created and completed without a trip to the office. Witnesses and experts can also be called on to complete their statements by “signing on glass,” and when the law enforcement officer does eventually return to the office, the statement is converted into a document and Nintex Workflow automatically routes the statement to be stored in the appropriate investigation site. The document generation capabilities of Nintex Workflow provide an ideal solution to creating and automating the documentation that underpins an investigation.

At the conclusion of an investigation, a workflow can be initiated to collate all the documentation surrounding a specific investigation to construct an evidence brief. This level of automation streamlines tedious documentation and can free officers’ time to focus on more pressing, or important duties.

Reaching digital transformation is the top goals of many organizations today. For law enforcement, it can mean not only efficiency and efficacy but preventing crime and saving lives.

To learn more about the Nintex Workflow Platform and how it can work for your business, contact a Nintex representative today. 



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