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Customers share the practical benefits of digital transformation at Nintex World Tour Melbourne

Melbourne may be home to Australia’s greatest coffee, quirky street art, and rich cultural diversity, but it’s also considered by many to be the country’s tech city.

In fact, Deloitte has forecast that Melbourne’s digital economy could be worth more than A$50.8 billion, an increase of 45 percent, by 2020.

As businesses focus on how they can quickly and intelligently transform to keep up with the pace of tech innovation, the role that process management, automation, and optimization have to play is becoming increasingly apparent.

It’s no wonder, then, that Melbourne was the obvious choice for our Nintex World Tour kick-off, with more to follow in Munich, London, Houston, Singapore and Riyadh in March and April this year.

Digital transformation success is industry-agnostic 

A room full of tech specialists and process improvement enthusiasts gathered at Melbourne’s Park Hyatt Hotel on March 5th to hear from experts in their field how the Nintex Platform has enabled their organizations to embrace the challenge of managing change and engaging business teams in their transformation efforts.

Speakers at the conference hailed from various industries ranging from banking to manufacturing, from education to construction. Despite obvious differences and varying challenges, these customers had a captive audience as they described how they’ve made a solid start on digital transformation, backed by technology and sustained by the support of their teams.

Digital options drive increased health and safety compliance for construction customer

Naylor Love Construction, a commercial construction company in New Zealand, manage a fairly complex environment. With multiple sites across the country, they wanted to make life easier for their office- and site-based users.

They’ve also made it a priority to get their teams home safely at the end of every working day, a goal that is made more challenging by having different tradespeople arrive on site each day.

Through digitization, Naylor Love has enhanced their work environment by:

  • Eradicating paperwork: Activities like the logging of incident forms distracted onsite workers from their day-to-day tasks. But digitization saved them time and effort as they no longer need to travel from the site to the office, to complete and fax or scan an incident form to the relevant department.
  • Registering health and safety issues via mobile: A mobile phone app makes health and safety functionality available to everyone, resulting in minimal disruption to their jobs.
  • Managing risk effectively: Using a risk matrix helps teams to assess how extreme particular risks are, and to alert the right people so they can address the issue.
  • Making feedback easy: The frequency and quality of feedback have improved because it’s as easy as taking a photograph and attaching it to incident records.
  • Driving safe behavior onsite: The relevant teams are alerted when unsafe behavior is repeated, so they can intervene and address the problem.
  • Monitoring recurring issues: Reports that highlight which issues crop up regularly can be generated to notify teams about the need for additional training or communication.

The Nintex Platform has empowered Naylor Love to do more with less. The platform is easy to use, speeds up field workers’ processes, and produces quick wins for the team. Naylor Love employees continuously see the merit in challenging the status quo and embracing digitization.

Thanks to Nintex… we address hazards faster, so we can send people home safely at the end of the day.Lee Harris, Solutions Architect, Naylor Love Construction Tweet this

Want to learn more? Download the deck from Naylor Love’s presentation at Nintex World Tour Melbourne.

Prioritize simplicity, achieve efficiency 

Established in Australia over 30 years ago, Arab Bank Australia offers a range of personal and business banking solutions. The organization initially turned to digitization to simplify the way they were working, looking in particular for a solution that could allocate documents to the relevant people for approval.

After some time, Arab Bank Australia elected to change their vendor to Nintex for an improved digitization experience, and have subsequently been able to:

  • Reduce paper consumption and the number of emails sent
  • Simplify approvals, thanks to clearly-outlined actions
  • Identify and iron out bottlenecks to improve the customer experience
  • Easily configure tasks to relieve their teams’ pain points
  • Work faster and smarter, thanks to the platform’s intuitive design
  • Track, report and analyze their progress
  • Accelerate adoption by their teams

As the benefits of their digitization efforts became evident, engagement of the teams at Arab Bank Australia increased and adoption of the software accelerated.

If you appreciate simplicity and value your time, I can highly recommend the Nintex Platform as the next step in your digital transformation journey.Jay Cheong, Manager Enterprise PMO at Arab Bank Tweet this

Want to learn more? Download the deck from Arab Bank Australia’s presentation at Nintex World Tour Melbourne. 

The tip of the digital transformation iceberg

With 68 percent of all enterprises reporting processes that are still highly manual it is clear that transformation opportunities are abound.

Based on conversations held during the day at Nintex World Tour Melbourne, many of our attendees have been inspired to question current practices and explore what digital transformation can offer their teams of people who are currently swimming against the tide of inefficiency.

Don’t miss out

Munich, London, Houston, Singapore and Riyadh, Nintex World Tour is heading your way over the next few weeks! We hope you’ll join us to hear how digital transformation is shaping the current landscape of organizations in your region.

 

Laetitia Smith

Laetitia Smith is part of the corporate marketing team at Nintex. In her role as Content Marketing Manager for Nintex Promapp, she manages and writes website, blog, and social media content. She loves collaborating with customers to share their success stories as they manage, automate, and optimize their business with their technology.