Customer Spotlight: Junior Achievement

Serving nearly 128,000 classrooms and after-school locations across the United States, Junior Achievement (JA) USA is one of the largest non-profit organizations in the nation according to Forbes’ list of The 100 Largest U.S. Charities. JA’s volunteer-delivered, kindergarten to 12th-grade programs foster work-readiness, entrepreneurship, and financial literacy skills and use experiential learning to inspire students to dream big and reach their potential.

To bring these opportunities to 3 million students per year—and growing—JA area offices ask business professionals, college students, parents, and other members of the community to volunteer their time and expertise in classrooms and virtual experiences. When registering to participate, volunteers must complete several forms prior to engaging with students.

Paper-based processes were slowing them down

Offices largely distributed and collected these paper forms in-person or as scanned email attachments. The process was disjointed and often resulted in delayed responses, incomplete documents, non-binding signatures, wasted time, and, ultimately, fewer volunteers. These manual processes left many of the non-profit’s largest areas exhausting a considerable amount of resources.

After years of laborious methods, one area office found a better way.

JA of Greater Kansas City discovered the power and convenience of eSignature after digitally transforming their volunteer registration process with Nintex AssureSign®. After Kansas City simplified and streamlined their registration process with eSignature, it didn’t take long for the national office to take notice of the resulting improvements and efficiencies.

The following year, JA USA partnered with Nintex AssureSign® to develop a national strategy aimed at encouraging other JA area offices to digitize their internal processes with eSignature. Approximately one-third of the organization’s area offices adopted eSignature prior to volunteer recruiting season.

Dramatic improvements and quick wins

Offices empowered with eSign began saving time and resources by:

  • Building templates for universal or commonly requested forms
  • Providing volunteers with a start-to-finish registration process through single or bulk email sending
  • Digital signing capabilities on tablets at volunteer kiosks
  • Static links placed on their website take signers directly to virtual forms

JA offices now enjoy turnaround times averaging less than 24 hours and receive nearly all completed documents without any errors or omissions.

Many areas attribute their increased volunteer numbers to a completely digital registration process with no physical touchpoints. In addition to volunteer registrations, many offices brought their event/project verification procedure online as well, eliminating time (and gas) previously wasted on back-and-forth trips. By digitizing these and other processes like pledge tracking and annual compliance audits, JA area offices are empowered to eliminate storage and other extraneous costs while further investing in their communities, schools, and students.

“Identifying a tool like Nintex AssureSign® that streamlines our processes, saves time, and allows us to reserve financial resources which really makes this partnership a win-win.”

— Laura Goodman, Vice President of Volunteer Engagement, Junior Achievement

Read the case study to learn more about how Junior Achievement saves valuable time and resources with Nintex AssureSign®.

 

 

To learn more about how we can help your organization with process automation, get in contact with the Nintex team or request a demo today.

 

 

Maddie Forman

Maddie is a Marketing Coordinator for Nintex based out of Atlanta, Georgia. She joined the Nintex Corporate Marketing and Communications team following the acquisition of AssureSign. Maddie assists in managing Nintex’s social media, creating design assets, and producing customer evidence content.

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